Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
For Flow Designer approvals, this setting determines whether approval activity is recorded in approval or task history. |
| What area does it affect? |
Flow Designer approval history |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
When changing whether Flow Designer approval activity is recorded in history |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
com.glide.hub.flow.approval.history_comment |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Business rule: Approval Events (Non-Task)
For Flow Designer approvals, this setting controls whether approval activity is written to the approval history; setting it to anything other than true prevents that entry. If the setting is unset, the code defaults to true, so the entry is enabled.
/sys_script.do?sys_id=ad15c8149f4010008f88ed93ee4bcc9f
Business rule: Approval Events (Task)
For flow-designer approvals, this business rule checks the setting to decide whether approval activity is recorded in task history: true allows processing to continue, while any other value skips it. The default is true, so history recording is enabled unless an admin changes the setting.
/sys_script.do?sys_id=aea34678c61122710151b1b7fdf65762
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