Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets the maximum capacity accepted during record validation; values above the limit are rejected, with a default limit of 2000. |
| What area does it affect? |
Capacity record validation |
| What does the default mean? |
The default value is "2000", which sets the baseline numeric behavior for this property. |
| When should you review it? |
When changing the highest capacity value records can accept |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
com.glide.maximum_capacity_upper_limit |
| Type |
integer |
| Application |
Not stated |
| Default value |
2000 |
| Description |
Not stated |
Sources
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Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Business rule: Validate max_capacity and update
The rule reads this setting to determine the highest allowed maximum capacity; values above it are rejected with an error, while administrators can change the setting to adjust that limit. If no value is configured, the limit defaults to 2000.
/sys_script.do?sys_id=018c6d16ff0011105cf343d0653bf1e8
Business rule: Validate maximum capacity
When this rule validates a record, it reads this property as the maximum allowed capacity; values above it trigger an error and prevent the change from being saved. Admins can change the limit, which defaults to 2000 if no value is set.
/sys_script.do?sys_id=5952caceffa021105cf343d0653bf112
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