SN System Properties Reference
Property reference

com.snc.change_request.refresh_impacted.include_affected_cis

Includes all configuration items in the Affected CIs related list when generating a change request’s Impacted CIs/Services list. With the default true setting, ServiceNow checks those items through the Application Services mapping; setting it to false uses only the CI on the change form and traverses the CMDB tree.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It enables the generation of the impacted CIs/Services related list based on the affected CIs listed in change requests, provided that Business Services have been converted to Application Services.
What area does it affect? Change Request Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring change request processes or adjusting service impact assessments.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.change_request.refresh_impacted.include_affected_cis
Sys ID 357e737623d023001488dc1756bf65fb
Type boolean
Application Global
Default value true
Description Impacted CIs/Services related list is generated from all CIs listed in affected CIs related list. Note: This requires any Business Service identified to have previously been converted to an Application Service.
Updated 2024-08-02 00:08:18

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Refresh impacted services properties ↗
Context preview Snippet 1
... identified by the refresh process. For more information on how, affected CIs roll up to impacted services, see Associated CIs on a change request. Refresh impacted services properties Property Description com.snc.change_request.refresh_impacted.include_affected_cis • When true, all the configuration items listed in the Affected CIs related list are checked. These configuration items are checked against the Application services mapping table (svc_ci_assoc) as this ...
Additional source link Another external reference for this property
Open reference

More in com.snc

Other properties in the same namespace.

com.snc.change_request.next_create_page This property activates the next experience interface for change request creation when Polaris is enabled, imp com.snc.change_request.populate_business_application This property controls the population of the Business Application related list based on the impacted services com.snc.change_request.populate_service_offering This property determines whether the service offering related list is automatically populated based on the Imp com.snc.change_request.refresh_impacted.event This property controls whether the impacted CIs/Services related list is refreshed automatically in the backgr com.snc.change_request.refresh_impacted_services.message.show It controls whether a message is shown to users when the refresh impacted services process starts. com.snc.change_request.rl.change_task.attach.enable_copy This boolean property determines whether attachments from the original change task are copied to associated ta com.snc.change_request.standard_change.abort_insert_inactive_template It blocks the creation of Change Requests that reference inactive Standard Change Templates, enforcing the use com.snc.change_request.standard_change.link_task.valid_fields It specifies which reference fields in task records are valid for linking to change requests, enhancing tracea

All 602 properties in com.snc →