com.snc.notify.default.conference_call_escalation_workflow This property sets the default workflow for escalating conference calls. An administrator would care about it to ensure the correct workflow is applied until a specific one for a task type is configured.
f2bf43165f88230084a5a184ff4666d0The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It defines the sys_id of the default workflow used for conference call escalations, applicable until a task-specific workflow is set. |
|---|---|
| What area does it affect? | Conference Call Escalation |
| What does the default mean? | The default value is "f2bf43165f88230084a5a184ff4666d0", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring workflows for different task types or activating the Notify plugin. |
Raw metadata from the property record.
| Property name | com.snc.notify.default.conference_call_escalation_workflow |
|---|---|
| Sys ID | 3e83e00edb53001014465c55dc961998 |
| Type | string |
| Application | Global |
| Default value | f2bf43165f88230084a5a184ff4666d0 |
| Description | Set the sys_id of default workflow that needs to be attached when escalating the conference call. <!-- Note: This is the default property that is used until the specific property for the task type is configured. To use different workflows for different task types (such as Incident, Problem and so on), create a new property by replacing <default> in key with task type. Example: For Incident, property key should be com.snc.notify.incident.conference_call_escalation_workflow. The property is enabled only when you activate the Notify plugin (com.snc.notify). --> |
| Updated | 2025-10-07 07:18:17 |
Official references and nearby text excerpts where this property appears.
com.sncOther properties in the same namespace.
com.snc.notify.async_participants_threshold
This property defines the maximum number of participants allowed before an asynchronous notification action is
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It enables or disables restrictions on conference leader access based on the customer type, affecting how lead
com.snc.notify.default.add_all_members_on_no_rota_defined
Enabling this property ensures that all group members receive notifications when there is no on-call rota set
com.snc.notify.default.conference_call_escalation_subflow
It defines the subflow used for handling conference call escalations in the notification system.
com.snc.notify.default.conference_call_follow_on_call_escalation
When set to true, the property activates the On-Call escalation hierarchy for user groups added to conference
com.snc.notify.default.on_call_escalation_level
It controls how many users are retrieved from the group escalation plan, with a default value of -1 fetching a
com.snc.notify.should_use_async
This property determines whether the system should use asynchronous processing for calls involving a large num
com.snc.notify.use_subflow_for_conference_escalation
It enables or disables the use of a subflow for handling conference escalation notifications, affecting how al