Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
When enabled, on-call coverage is handled using rota times only; the default value is true. |
| What area does it affect? |
On-call rotation coverage |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
When adjusting how on-call coverage aligns with rota times |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
com.snc.on_call_rotation.coverage.rota_times_only |
| Type |
boolean |
| Application |
Not stated |
| Default value |
true |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: OnCallCommonSNC
The code reads this setting and treats the feature as enabled when its value is “true”; if unset, it defaults to “true.” The shown code does not reveal what changes for users or administrators.
/sys_script_include.do?sys_id=9e1176a457811300532c3da73d94f971
More in com.snc
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