Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets the maximum HTML length for on-call reminder content, which determines how much content recipients see. |
| What area does it affect? |
On-call reminders |
| What does the default mean? |
The default value is "4000", which sets the baseline numeric behavior for this property. |
| When should you review it? |
When changing how much HTML content on-call reminders can include |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
com.snc.on_call_rotation.max_html_length |
| Type |
integer |
| Application |
Not stated |
| Default value |
4000 |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: OnCallRemindersNG
The reminder system reads this setting when it starts and uses it to set the maximum HTML length for reminder content, affecting how much content recipients see. If the setting is unset, the default is 4,000 characters.
/sys_script_include.do?sys_id=737302d60a0a2c9648e2880d323fa067
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