SN System Properties Reference
Property reference

com.snc.on_call_rotation.notification.voice.use_notify_call

Uses Notify Call instead of Notify Conference Call for the On-Call: Assign by Acknowledgment workflow. With the default enabled, acknowledgment flows use Notify Call, so customized workflows may need testing during an upgrade.

Default
true
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures the system to use Notify call for acknowledgment flows in the 'On-Call: Assign by Acknowledgment' workflow, replacing the legacy Conference Call method.
What area does it affect? On-Call Notification Workflows
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property during upgrades or when customizing on-call workflows.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.on_call_rotation.notification.voice.use_notify_call
Sys ID 5e74f2c6eb9f70106de683402a522878
Type boolean
Application Global
Default value true
Description Use Notify call instead of Notify Conference Call for 'On-Call: Assign by Acknowledgment'. Technical note - Call should be used for acknowledgment flows. However due to legacy reasons Conference Call was used. Upgrade customers would want to test and uptake this change, if using customised 'On-Call: Assign by Acknowledgment' / 'On-Call: Assign by Acknowledgement Voice' workflow.
Updated 2024-05-25 03:39:00

Sources

Official references and nearby text excerpts where this property appears.

More in com.snc

Other properties in the same namespace.

com.snc.on_call_rotation.max_rotation_reminder_count This property restricts the maximum number of reminders that can be stored in the cmn_rota_roster table, ensur com.snc.on_call_rotation.max_rotation_repeat_count This property restricts the maximum allowable days for on-call rotation spans based on the configuration of ro com.snc.on_call_rotation.max_subscription_interval This property restricts the total coverage duration for on-call rotations to a maximum of 364 days, ensuring p com.snc.on_call_rotation.new_trigger_engine This property activates the new trigger engine, which modifies the behavior of trigger actions specifically wh com.snc.on_call_rotation.notify_webrtc_number It configures the Notify Number used for voice calls in On-Call integration, allowing users to initiate calls com.snc.on_call_rotation.pto.approval.required This property specifies if PTO requests require approval, impacting how time-off is processed within the on-ca com.snc.on_call_rotation.pto.configuration This property specifies the conditions under which On-Call users can submit PTO requests, including options fo com.snc.on_call_rotation.reminders.showtz It configures whether the user's timezone is displayed in On Call Rotation Reminder emails, improving user und

All 602 properties in com.snc →