connect.support.user.closed.conversation_limit The connect.support.user.closed.conversation_limit property sets a cap on the number of closed conversations visible to support users. When set to 0, users can view an unlimited number of past conversations, which can aid in tracking support history.
0The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property limits the number of closed conversations displayed in a support user's history, with a value of 0 allowing unlimited visibility. |
|---|---|
| What area does it affect? | Support Administration |
| What does the default mean? | The default value is "0", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting support user visibility or managing conversation history. |
Raw metadata from the property record.
| Property name | connect.support.user.closed.conversation_limit |
|---|---|
| Sys ID | 736548539f111200de5df727c42e70f6 |
| Type | integer |
| Application | Global |
| Default value | 0 |
| Description | Limits the number of closed conversations that the support user can see. (0 = unlimited) |
| Updated | 2016-02-05 20:21:06 |
Official references and nearby text excerpts where this property appears.
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