Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets the timeout threshold used by the scheduled job to flag long-running action executions, defaulting to 300 seconds when unset. |
| What area does it affect? |
Scheduled action executions |
| What does the default mean? |
The default value is "300", which sets the baseline numeric behavior for this property. |
| When should you review it? |
When long-running actions are being timed out too soon or remaining in progress too long |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
error.framework.action.timeout |
| Type |
integer |
| Application |
Not stated |
| Default value |
300 |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Scheduled script: EF - Timeout for long running action executions
The scheduled job reads this setting to decide how long an action execution may remain in progress before it is treated as timed out; increasing it delays that cutoff, while decreasing it makes the job flag executions sooner. If the setting is missing, the job uses 300 seconds (5 minutes).
/sysauto_script.do?sys_id=f02ad839b4076e10f877b00bd38e9ecd
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