Namespace
Other namespaces
204 ServiceNow system properties in this namespace, with what each one does.
ace.content_blocks.fetch.mode.f80203e4c3020110fc869bc8a840dd17 |
This property configures the fetching mode for ACE Content Blocks in the CI Console, influencing how content is retrieved and displayed. |
actionutils.insertM2M.secure |
This property configures ActionUtils.postInsert() to use GlideRecordSecure instead of GlideRecord, applying ACL checks when creating M2M records. |
angular.jsonp.inclusion_list.enabled |
This property determines if the inclusion list for JSONP requests is active, allowing only requests defined in the specified URLs. |
angular.jsonp.inclusion_list.urls |
This property defines a comma-separated list of URLs that are permitted for JSONP requests, impacting data access and security. |
apigee.api.client.id |
This property sets the API Client ID required for making authenticated requests to Apigee Edge via curl commands. |
apigee.urls |
This property defines the URLs used for Apigee Edge connections, formatted with environment types and sequence numbers for ordering. |
app.service.persist.list.state |
This property controls whether the Application services list view retains its state for easier navigation. |
cdu.record.watcher.timeout |
It defines the timeout duration for the Cloud Discovery wizard to stop monitoring during account validation and discovery tasks, with a default of 300,000 milliseconds. |
ci.change.unplanned.send_notification |
This property triggers notifications when an unplanned change occurs to a configuration item, facilitating timely communication. |
cloud.discovery.refresh_datacenter_for_new_member_account |
It restricts datacenter discovery to only new accounts when enabled, provided another specific property is set to true. |
cmn_skill_category.code.last_generated |
This property maintains the most recent unique code used for skill categories, ensuring that new codes generated do not duplicate existing ones. |
command.validation.probe.batch.count |
This property configures the number of Command Validation Probes initiated in a single batch when validating commands across multiple IP addresses. |
concurrent.dist.download |
This property limits the number of concurrent downloads to enhance system stability and performance. |
cpgbilling.scheduleandbudgetpolicy.count |
This property defines the counts for policy rules with budget conditions and inactivated billing schedules, impacting billing processes. |
csm.captcha.google.enabled |
This property enables or disables the Google Captcha tool specifically for the portal self-registration form. |
csm_cmdb_model.customer_visible_flag |
This property enables the use of the Customer Visible field to control access to product model data on the Customer Service Portal and Business and Consumer Portal. |
csp.legacy_chat |
This boolean property controls the visibility of the legacy chat widget in the ServiceNow portal header, impacting user interaction with chat features. |
dev.track_clicks_counters_list |
It defines a string of click counter identifiers used for tracking interactions with specific development links on the homepage. |
domain.llm.usage.entitled |
This property determines whether domain separation is enabled for Gen AI skills, impacting how these features are accessed and utilized across different domains. |
enable.approval.entitlement |
This property enables or disables approval entitlements, affecting how approvals are managed within the ServiceNow platform. |
enable.clone.request.legacy.page |
This boolean property toggles the use of the legacy clone request page within the ServiceNow platform. |
event.limited.queues |
This property configures the queues that are restricted for event processing, impacting how events are managed within the system. |
eventrule.group.datetime_regex_default |
It specifies a regex pattern that matches various date and time formats for event rules processing. |
eventrule.group.usenormalizedtext |
This property determines whether normalized text is utilized for event rule recommendations, impacting how events are grouped. |
experimentation.framework.disabled |
This property disables the Experimentation Framework when set to true, preventing any related functionality from being active. |
glide_kmf.instance.kek.expiration.in.months |
This property defines the number of months before key encryption keys expire, impacting data security and encryption practices. |
idea.notification.sender.email |
It configures the email address that appears as the sender for notification emails sent from the system. |
inactive.interaction.conversation.history.panel.enabled |
This property enables or disables the display of the conversation history panel for inactive interactions, affecting how users access previous discussions. |
itom.visibility.licensable_service_types |
This property specifies a list of application service types that contribute to the ITOM Visibility subscription unit calculations. |
jwt.provider.expiry.interval.limit |
It configures the maximum duration that JWT tokens remain valid before expiration, impacting authentication processes. |
mid_server.cluster.debug |
This property activates detailed logging for the MID server cluster, helping to diagnose issues or monitor performance. |
next_experience.dashboard.tab.timeout |
This property determines the interval after which tabs in the Next Experience Dashboard automatically refresh when switched. |
nextui_calendar.user.role |
This property specifies the roles permitted to modify or add to the Next UI schedule calendar, enhancing access control for calendar management. |
noc.sow_dashboard_use_severity_as_orderby_field |
This property configures the sorting order of services on the dashboard, emphasizing higher severity levels first. |
NotifyAffectedCI.max_rel_level |
This property configures the depth of parent CI notifications sent by the Affected CI notifications business rule. |
pa.job.forecast.target.days_to_check |
This property configures the notification threshold for forecasted target hits based on a specified number of days. |
pa.xmr.processes.limit |
This property configures the limit on the number of KPI Signal configurations queried during KPI Signal Insights calculations, impacting data accuracy and performance. |
par.dashboard.widget.group.enabled.dashboards.list |
It allows the grouping of widgets on dashboards identified by their sys_ids, facilitating better organization for users. |
par_vis_config.data_source.can_select_indicator |
This property specifies a comma-separated list of roles that can choose indicators as data sources in the data visualization configuration panel. |
par_vis_config.live_refresh_rate_min_value |
This property defines the minimum time interval, in seconds, for refreshing live data in visualization components, impacting how frequently data updates are displayed. |
par_viz.table_data.max_data_points |
This property limits the number of data points in visualization charts, helping to manage performance and clarity in data representation. |
par_viz.table_data.max_groups |
This property limits the number of groups shown in data visualizations, enhancing clarity and usability. |
pdi.analytics.app.list |
This property configures the application list for PDI Analytics, detailing paths and computed app counts for various studios. |
planned_maintenance.fixed_interval |
This boolean property determines whether planned maintenance intervals are fixed, preserving the calculated schedule even if previous tasks were completed late. |
planned_maintenance.fixed_meter |
This property preserves the calculated meter trigger for planned maintenance, ensuring that maintenance occurs at the originally calculated meter value. |
problem_task.closed.can_reassess_on_closed_problem |
This boolean property determines whether problem tasks can be reassessed after their related problems are marked as closed. |
problem_task.closed.role.reaassess_from_closed |
It specifies the user role allowed to re-assess completed or canceled problem tasks, impacting task oversight and management. |
protected.script.values.kmf.rekeyed |
This property specifies if rekeyed values are utilized for enhanced security in protected scripts, impacting how sensitive information is managed. |
recent.activity.cutoff.days |
It configures the timeframe for evaluating content item popularity, influencing the recommendations provided to users based on recent activity. |
reverse.matchingrule.entity.limit |
This property limits the number of tasks that can be processed by reverse matching rules, affecting how cases are matched to resources. |
roi.processing.active |
This property controls the activation of the Processing ROI Schedule, ensuring that ROI calculations are performed as scheduled. |
roi.processing.interval |
This property defines how often the scheduled job for processing ROI reports runs, with a default interval of 24 hours. |
service.watch.use.legacy.view |
This boolean property determines whether the system uses the legacy service view as a fallback option. |
session.validation.enabled |
This property enables session validation, enhancing security by ensuring that sessions meet specified conditions and filters. |
skills_management.migration |
This property lists the task tables that will be migrated to the Task Skills table when the Migrate Skills to Task Skill M2M script is executed. |
skip.ip_expansion_for_service_mapping |
This property controls the use of IP expansion in service mapping, impacting how services are identified and mapped based on their IP addresses. |
sn_ace.ace-whitelisted-experiences |
This property specifies a string of whitelisted experiences that can be accessed in the Admin Experience Framework, impacting which experiences are deemed safe for use. |
sn_ace.translation_record_creation |
This boolean property determines if new records are generated in the sys_ui_message table, impacting how message translations are handled. |
sn_admin_center.admin_home.hideEntitledDashboard |
This boolean property controls the visibility of the entitled dashboard in the Admin Center, defaulting to false, which means the dashboard is visible. |
sn_aes_cat_builder.sn_app_eng_studio.glide.sc.builder.aes_standard_catalog_item_template |
It specifies the default template used for creating catalog items within the AES Catalog Builder application. |
sn_aiops_dashboard.ITOM.Dashboard.Avg_time_saved_by_automation_in_min |
It specifies the average time saved by automation in minutes, impacting the Time saved by alert automation indicator on AIOps Dashboards. |
sn_aiops_dashboard.ITOM.Dashboard.MTTR_for_time_saved_by_grouping_in_min |
It configures the estimated time saved by grouping alerts, impacting how quickly incidents are processed in the AIOps Dashboards. |
sn_anon_rc.arc.captcha.google.enabled |
This property activates Google reCaptcha V2 to ensure that anonymous case submissions are legitimate, requiring additional configuration with Google. |
sn_anon_rc.secret_key_length |
This property determines the character length of the secret key used in the Anonymous Report Center for secure report retrieval. |
sn_cicd_spoke.outbound_rest.enabled |
This property enables or disables outbound REST calls for the Continuous Integration and Continuous Delivery spokes, affecting integration capabilities. |
sn_cld_intg_azure.auto_pause_interval |
This property configures the interval in minutes for automatically pausing Azure cloud integrations when they are not in use. |
sn_cld_intg_azure.billing_chunk_duration |
This property specifies the number of days of billing data included in each chunk for Azure billing blob downloads, enhancing the speed of data retrieval. |
sn_coaching.default_skill_limitation |
This property defines the default limit on the number of skills shown in the Skill Matrix, impacting how skills are presented to users. |
sn_config_hub.errorslogs.card.visible |
This boolean property controls the visibility of the error logs card within the Configuration Hub, affecting how administrators access error information. |
sn_creatorstudio.history_record_limit |
This property limits the number of applications displayed with last accessed information in the Creator Studio, with a default of 1000 and -1 to disable the limit. |
sn_cs_builder.table_show_links_enabled |
This property enables the visibility of a toggle that allows users to show links for each record in Table bot responses, enhancing user interaction. |
sn_cs_queryrules.use_query_rules |
When enabled, this property uses the sn_query_rule table to manage read access for customer service management tables, impacting how data is filtered for users. |
sn_csm_case_digest.publish.batch_size |
This property sets the batch size for publishing child case PCR records, impacting how many records are processed together. |
sn_customercentral.data.scope.days_limit |
This property configures the time frame for data visibility in Customer Central, allowing customization of the data range displayed to users. |
sn_cwf_wrkspc.ui.banner.enabled |
This property controls whether the AI banner is shown on forms, impacting user interaction with AI functionalities. |
sn_data_registry.max_count_of_fallback_relationships |
This property defines the limit on the number of fallback relationships that can be displayed in the 360º view, with a default setting of 25. |
sn_data_registry.max_records_to_be_verified |
This property defines the upper limit of records checked for readability, impacting data validation processes. |
sn_dependentclient.storeapi_dependentapps_url |
This property defines the endpoint for fetching store applications that rely on currently active plugins, facilitating proper application dependency handling. |
sn_disco_firewall.default.rule.task.approval.group |
This property sets the name of the group responsible for approving firewall rule tasks, which should include users with the 'Approval User' role. |
sn_disco_firewall.default.rule.task.policy.owner.group |
It sets the name of the assignment group responsible for firewall rule tasks, which must include the 'Firewall User' role. |
sn_doc.glide.script.block.client.globals |
This boolean property controls the blocking of client-side global variables in document templates, affecting how scripts interact with those templates. |
sn_doc.template_date_format |
This property configures the default date format used in document templates, impacting how dates are presented in generated documents. |
sn_docs.is_live_presence_enabled |
This property toggles the visibility of live presence indicators for users on documentation pages, facilitating better interaction among team members. |
sn_dpr_model.allow_any_release_dates |
This property determines whether users can create releases regardless of the specified date constraints, impacting release scheduling flexibility. |
sn_dpr_model.release_related_task_types |
This property specifies a JSON array of task types that can be linked to a Release, allowing for better organization and tracking of related tasks. |
sn_dt_va_async.glide.dynamic.translation.enable.sync |
This property configures the Virtual Agent to use synchronous calls for Dynamic Translation, enhancing the immediacy of translation responses. |
sn_em.impersonateCheck |
This property enables ACL checks for user impersonation, ensuring that only legitimate users can access specific data. |
sn_em_arm.alert_management.num_of_jobs |
It specifies how many Alert Management processes are allowed to execute simultaneously, with a default value of 2. |
sn_em_tbac.tag_excluded_alert_fields |
This property defines a list of alert fields that are excluded from the selection options during the creation of Alert Clustering Tags, impacting how alerts are grouped. |
sn_enc_starter.com.glide.field.encryption.denylist.rowconfigtables |
This property defines a list of tables that cannot have row conditions applied, ensuring compliance and security in data handling. |
sn_esg.metric_approval |
It configures the approval flow type for metrics, enabling either a simple or advanced process based on the selected option. |
sn_esg.metric_estimation |
This property allows the inclusion of estimated values in metric definitions, facilitating data entry when actual metrics are not accessible. |
sn_esign.min_admin_count |
It enforces a minimum of two active e-signature admin users to maintain administrative access and functionality within the e-signature application. |
sn_ex_emp_fd.ex.email.redirection.portal.sysId |
This property defines the unique identifier for email redirection within the Employee Experience portal, impacting how users receive notifications. |
sn_ex_emp_fd.performance_stat_time_window |
This property configures the duration in seconds for which portal performance logging is disabled, impacting how performance data is recorded. |
sn_experiment_core.upgraded |
This property enables or disables the upgraded state of the Experimentation Framework Core, affecting its operational capabilities. |
sn_fin.data_migration_tracker |
This property stores the status of data migrations, indicating whether they have been successful for each table involved in the process. |
sn_fin.status_of_erp_source_migration |
This boolean property tracks the migration status to the new ERP source mapping table, affecting data handling in financial processes. |
sn_fsm_access_hour.Access Hour Level Limit |
This property defines the upper limit for access hours in the Field Service Management application, influencing scheduling and resource allocation. |
sn_fsm_sched_flws.logging_debug |
This property activates detailed debug logging for Field Service Management scheduling flows, helping to identify and resolve issues during flow execution. |
sn_fsm_sched_flws.task_recomm_policy |
This property specifies the criteria used for recommending tasks to field service agents, impacting how effectively tasks are assigned. |
sn_fsm_service_loc.max_new_location_per_day |
This property sets a cap on the daily addition of new service locations by external users, ensuring controlled growth in location data. |
sn_fsm_task_dep.AllowDependencyConflictOverrides |
This property enables or disables the ability to reschedule tasks in the presence of dependency conflicts, affecting task scheduling behavior. |
sn_fsm_task_rec.task_recomm_geo_routing_travel_calculation_method |
It specifies whether to use Google Maps API, Beans.AI, or straight-line estimates for calculating estimated agent travel times to task locations. |
sn_fsm_task_rec.task_recomm_use_geo_history |
This property configures the system to reference the geo history table when recommending tasks to agents, enhancing location accuracy. |
sn_g_app_creator.ui.ie_minimum |
This property specifies the minimum version of Internet Explorer that users must have to access the Guided Application Creator effectively. |
sn_gd_guidance.guidance_honor_subflow |
This property allows the guidance action subflow to run under a specified user context instead of the default session initiator. |
sn_global_searchui.hide_results_count |
This boolean property determines whether the global search results count is displayed to users, enhancing the search interface's simplicity. |
sn_global_searchui.show_redact_warning |
This property determines whether a warning is shown to users when search results are redacted due to security constraints. |
sn_grc_metric.all_words |
This property modifies the import process by substituting defined strings with 'All' for metric data integration. |
sn_grc_metric.metric_data_task_schedule |
This property defines the schedule for due date calculations of metric data tasks within the GRC: Metrics application. |
sn_grc_pa.glide.script.block.client.globals |
This boolean property controls the blocking of client-side global variables, impacting how scripts interact with the client environment in Performance Analytics. |
sn_grc_taxonomy.glide.script.block.client.globals |
This boolean property enables or disables the use of client-side global variables within the GRC taxonomy management application. |
sn_grc_workspace.use_optimized_work_queue_experience |
This property enables an optimized experience for the Work Queue by improving performance through preloading and faster data retrieval. |
sn_guided_setup.ui.ie_minimum |
This property specifies the minimum version of Internet Explorer needed for the Guided Setup - Legacy application to function correctly. |
sn_hr_agent_ws.min_admin_count |
This property defines the minimum number of HR administrators that must be available in the Agent Workspace to effectively manage cases. |
sn_hr_agent_ws.use_uib_playbook_card_config |
This property specifies whether to use the legacy or UIB HR Workspace playbook card configuration table when both versions are installed. |
sn_hr_ef_pa.min_admin_count |
This property defines the minimum count of administrators needed for effective performance analytics within the Human Resources application. |
sn_hr_er.glide.script.block.client.globals |
This boolean property controls the blocking of client-side global variables in Employee Relations Glide scripts, impacting script execution behavior. |
sn_hr_integrations.min_admin_count |
It enforces a minimum of two active HR Integration administrators to maintain proper management and access to the HR Integrations application. |
sn_hr_le_ent.assign_business_roles_catalog |
It enables the assignment of business roles through a specified catalog item during lifecycle events, requiring the sys ID of the custom item if not using the default. |
sn_hr_mobile.min_admin_count |
It enforces a minimum of two active mobile admin users to maintain administrative access within the HR Service Delivery mobile application. |
sn_interview_temp.filter_attr_allowed_tables |
This property defines the list of tables allowed for creating interview template tags, facilitating better organization and retrieval of interview questions. |
sn_interview_temp.template_limit |
This property configures the limit on the number of interview question templates loaded at once, with a maximum value of 30 and a default of 20. |
sn_itam_samp.windowserver.license.threshold |
This property defines the threshold value for optimizing the licensing costs associated with Microsoft Windows Server Datacenter. |
sn_itom_license.domain_separation_enabled_date |
This property stores the date that domain separation was enabled, which is crucial for calculating license usage accurately. |
sn_itsm_dpm.po_mining.run_frequency |
This property determines how often the process mining remine job is scheduled to run, defaulting to every 7 days. |
sn_mab_api.is.ais.enabled |
This property enables or disables advanced integration services for the Mobile App Builder API, affecting how mobile applications interact with backend services. |
sn_mab_api.mab.accessible.tables |
This property specifies which tables are accessible through the Mobile App Builder, allowing for exact matches and wildcard starts in the table names. |
sn_me.default.topic.icon |
This property sets the default icon for topics displayed in the Now Mobile application, influencing user experience and interface consistency. |
sn_me.taxonomy_enabled |
This property enables or disables taxonomy functionality within the Now Mobile application, affecting how content is categorized and accessed. |
sn_me_search.search_engine |
This property configures the search engine used for mobile search functionalities within the ServiceNow platform. |
sn_me_todos.all_approvals_mobile_enabled |
This property enables the display of all approval requests in the sysapproval table on mobile devices, enhancing mobile task management. |
sn_me_webview.mesp_theme |
This property configures the visual theme for mobile webviews, impacting the overall appearance and user interface. |
sn_mif.glide.mif.exclude_customer_regex |
This property specifies a regex pattern to exclude certain customer names from enabling the MIF feature, with an option to enable MIF for all names by setting it to MIF-ENABLE-ALL. |
sn_mtg_cab.com.snc.change_management.cab.hideActivityStream |
This boolean property controls the visibility of the activity stream in the Meeting CAB application, affecting how information is presented to users. |
sn_nocpit.max_overview_fields_size |
This property limits the number of service overview fields shown, impacting how information is organized and presented in the Operator Workspace. |
sn_now_record_form.recommendations_enabled |
This property enables or disables the display of recommendations within the Now Record Form, impacting how users interact with the form. |
sn_now_record_form.u_SupportedFileTypesForAttachmentPreview |
This property configures the allowed file types for previewing attachments in the document viewer within workspaces. |
sn_nowassist_admin.enable_va_modality |
This boolean property controls whether the virtual agent modality is active in the Now Assist Admin Console, impacting how users engage with virtual agents. |
sn_nowassist_admin.ignoreFulfillerSubscriptionCheck |
This boolean property, when set to true, allows fulfillers to operate without being subject to subscription checks, facilitating smoother workflows. |
sn_nowassist_va.nass_show_end_flow_button |
This property enables or disables the display of the end flow button, affecting user interaction during flow completion. |
sn_nowassist_va.synthesized_response.shorten_response.disabled |
It controls the visibility of the 'show more' button and the clamping behavior for long text responses in the user interface. |
sn_outlook_addin.create_incident_cat_item |
This property configures the record producer sys_id that the Outlook Add-In uses to create new incidents in ServiceNow. |
sn_outlook_addin.portal.suffix |
This property determines which portal is rendered by default in the Outlook task pane for users accessing ServiceNow Add-Ins. |
sn_pa_designer.data_retention_policy |
This property specifies the delay in days before archiving sys_pd_context records after they reach terminal states like COMPLETE, CANCELLED, or SKIPPED. |
sn_pa_designer.enableDataRetentionFeatures |
This property enables or disables features for archiving terminal sys_pd_context data and automating the archiving process according to a defined retention policy. |
sn_personal_auth.com.glide.core.automation.personal.auth.ui.collection |
It controls whether usage data for the Personal Auth UI Page is collected, impacting analytics and reporting. |
sn_pipeline.request_token_expiration_sec |
This property defines the time interval that a request authentication token remains valid for verifying requests from a specific environment. |
sn_plng_att_core.default.expense_type |
This property determines the default expense type assigned to projects and project tasks, streamlining financial planning within the SPM Planning Attributes Core application. |
sn_plng_att_core.labor_costtype_sysid_mapping |
This property maps custom labor cost types to their sys_ids, enabling the system to recognize and process these costs accurately in workflows and reporting. |
sn_portal_starte_0.template.payload.scripts.global |
This boolean property determines whether global scripts are executed within the AES Portal UI Template, affecting how the portal behaves. |
sn_publications.glide.script.block.client.globals |
This boolean property controls the blocking of client-side global variables in the context of targeted communications, affecting script behavior. |
sn_publications.max_email |
This property defines the upper limit for email dispatches, influencing how many emails can be sent in a single operation within the application. |
sn_res_shaper.show_rs_roles |
This property specifies a comma-separated list of roles that can access the Resolution Shaper, controlling its visibility in the user interface. |
sn_sd.enable_process_insights |
This property enables or disables the display of process improvement insights on the success dashboard, impacting how performance data is presented to users. |
sn_sensitive_data.com.glide.cs.sensitive_data.regex_timeout |
This property defines the maximum time allowed for regex matching operations, with a configurable range from 0 to 10000 milliseconds. |
sn_shop.default.amount.precision |
This property defines the number of decimal places used for monetary amounts in the Source-to-Pay Common Architecture when no precision is defined by the ERP. |
sn_sow_alert_rules.create_incident_sub_flow_id |
This property defines the specific subflow that is triggered when an incident is created through alert automation. |
sn_sow_alert_rules.debounce_grouping_rendering.interval_sec |
This property configures the debounce interval for grouping alerts, affecting how frequently alerts are rendered in the Service Operations Workspace. |
sn_sow_chg.change_conflict_calendar.log |
This property sets the logging level for the Change Conflict Calendar, with a default value of 'info' to capture relevant events. |
sn_sow_em.hlt_em_installed |
This boolean property determines the installation status of the Service Operations Workspace Alert Management feature, affecting its availability and functionality. |
sn_sow_em.initial_widgets_limit |
This property defines the initial limit for the number of metric widgets shown in the Service Operations Workspace Alert Management metrics tab. |
sn_sow_interaction.requester_info_task_query_day_range |
This property configures the time range in days for fetching tasks related to the requester in the Interaction Management application. |
sn_sow_itsm_common.auto_hide_inbox |
This property controls the visibility of the inbox pane in the Service Operations Workspace during chat acceptance or rejection. |
sn_sow_mim.playbook_ids |
This property configures which playbook executions are shown in the Major Incident Playbooks side panel of the ServiceNow Operations Workspace. |
sn_sow_on_call.com.snc.on_call_rotation.log.level |
This property configures the logging level, with a default value of 'info', impacting the detail of log messages generated by the On Call Scheduling application. |
sn_spend_sdc.glide.ui.stepper.table.names |
This property defines which tables can utilize the stepper interface in the Employee Center, impacting how users interact with service requests. |
sn_supplier_sp.allow_all_apps_configuration |
This boolean property determines whether 'Activity Configurations' and 'Filters' can be accessed from all application scopes within the Supplier Collaboration Portal. |
sn_task_grouping.log.verbosity |
This property determines whether Task Grouping logs are displayed to users, affecting how much detail is available for task bundling operations. |
sn_task_recommend.logging_level |
This property configures the verbosity of logs generated during the Intelligent Task Recommendations process, affecting how much detail is recorded. |
sn_task_recommend.max_return_tasks |
This property defines the upper limit on the number of tasks returned by the intelligent task recommendation system, influencing task distribution to agents. |
sn_tourbuilder.glide.script.block.client.globals |
This boolean property determines whether global client-side script blocks can be utilized within the Guided Tour Designer, impacting how tours are scripted and executed. |
sn_tp.max_coordinates_allowed |
This property defines the upper limit for the number of coordinates that can be included in GeoJSON Geography, impacting data handling in territory planning. |
sn_tp.percentage_overlap |
This property defines the percentage threshold for acceptable geographical overlap between territories, influencing territory planning and management. |
sn_udc.history_threshold_time |
This property sets the time limit for updating URL matched history entries, preventing unnecessary duplication. |
sn_uib_on_call.calendar_group_search_limit |
This property limits the number of user groups returned in search results for the On-Call Calendar, enhancing search efficiency. |
sn_uib_on_call.workflow_for_trigger_rule |
This property configures the default workflow used for trigger rules, overriding the application's default setting. |
sn_uni_task.glide.script.block.client.globals |
This boolean property controls the blocking of client-side global variables in Universal Task scripts, enhancing security and performance. |
sn_uni_task.min_admin_count |
This property specifies the minimum count of active scoped Universal Task admin users, defaulting to two, to ensure continuous administrative support for the application. |
sn_upgrade_mgmt.cloneinfoserver |
This property configures the datacenter URL for the Upgrade Console, allowing for a non-production URL during testing scenarios. |
sn_va_web_client.focus_on_input_text_box |
This property determines whether the input text box is automatically focused when the web client chat is opened, improving usability for users who frequently engage in chat interactions. |
sn_wdf_token.job.aggregate.lookbackDays |
This property sets the lookback period in days for the tokenization job to check and recalculate results, with a default of 5 days. |
sn_workspace_core.glide.uxf.upgrade_r_to_s_form_load_inner_components |
This boolean property controls the loading behavior of inner components in forms during the upgrade process from version R to S. |
sn_wsd_case.acceptance_timeout |
This property defines the maximum time allowed for user acceptance of case resolutions in Workplace Case Management, defaulting to 172800 seconds if not otherwise specified. |
sn_wsd_case.lead_time_info_msg_for_limited_services |
This property enables or disables a generic information message regarding item availability based on lead times in the Workplace Case Management application. |
sncCommonMap.NODE_LABEL_WIDTH |
This property defines the maximum pixel width for CI node labels, influencing the spacing and appearance of labels in map and PDF views. |
sncCommonMap.RENDER_FULL_LABELS |
This property controls whether full labels for CIs are rendered on maps, affecting how information is displayed visually. |
sorting.dialog.advanced.mode.enabled |
This property toggles the availability of advanced sorting features in dialog interfaces, allowing for more refined data organization. |
sow_email_notification_redirect.on_call |
This property configures whether on-call notification links redirect to SOW or UI16 based on its boolean value. |
spm.availability.commitment.tz |
When enabled, this property adjusts availability calculations to reflect the time zone of the commitment record, enhancing accuracy in reporting. |
spm.availability.global.tz |
This property configures the timezone used for calculating availability results, overriding the default system timezone. |
standard_portfolio_construct.turn_on |
This property activates the upgrade of service portfolios to a more flexible Standard structure when set to yes. |
support.servicenow |
This property sets the default URL for ServiceNow support, directing users to the appropriate support site. |
svc.manual.convert.levels.default_value |
This property defines the default integer value for the number of levels used during the conversion process to an Application Service, ranging from 1 to 8. |
task.outage.preserve_short_description |
This property ensures that an existing Short Description for an Outage remains intact even if the CI field is modified. |
team_calendar.enable_for_grpmember |
This property allows assignment group members to view each other's schedules on the team calendar, enhancing collaboration. |
team_calendar.max_calendar_display |
This property limits the number of users displayed on each page of the team calendar, enhancing performance and usability. |
test.framework.uploaded.driver.assets |
This property controls the enabling of uploaded driver assets, impacting how drivers are managed within the system. |
ua.platform.analytics.check.bypass |
This property enables bypassing the registration check for custom metrics, facilitating the use of older analytics configurations. |
va.adapter.max.processing.time |
This property defines the maximum time allowed to disqualify a message for processing, ensuring that message sequencing is maintained for adapters. |
va.messenger.account.auth |
It configures the system to allow unauthenticated users to start conversations in Facebook Messenger without being prompted for authentication. |
vtb.board.upload_limit |
This property defines the maximum upload size for files associated with Visual Task Boards, defaulting to 10 MB. |
wm_notification.upcoming.task.reminder.minutes.before |
This property configures the timing of push notifications for upcoming task reminders, with a default setting of 45 minutes before the task start time. |