Namespace

Other namespaces

204 ServiceNow system properties in this namespace, with what each one does.

ace.content_blocks.fetch.mode.f80203e4c3020110fc869bc8a840dd17 This property configures the fetching mode for ACE Content Blocks in the CI Console, influencing how content is retrieved and displayed.
actionutils.insertM2M.secure This property configures ActionUtils.postInsert() to use GlideRecordSecure instead of GlideRecord, applying ACL checks when creating M2M records.
angular.jsonp.inclusion_list.enabled This property determines if the inclusion list for JSONP requests is active, allowing only requests defined in the specified URLs.
angular.jsonp.inclusion_list.urls This property defines a comma-separated list of URLs that are permitted for JSONP requests, impacting data access and security.
apigee.api.client.id This property sets the API Client ID required for making authenticated requests to Apigee Edge via curl commands.
apigee.urls This property defines the URLs used for Apigee Edge connections, formatted with environment types and sequence numbers for ordering.
app.service.persist.list.state This property controls whether the Application services list view retains its state for easier navigation.
cdu.record.watcher.timeout It defines the timeout duration for the Cloud Discovery wizard to stop monitoring during account validation and discovery tasks, with a default of 300,000 milliseconds.
ci.change.unplanned.send_notification This property triggers notifications when an unplanned change occurs to a configuration item, facilitating timely communication.
cloud.discovery.refresh_datacenter_for_new_member_account It restricts datacenter discovery to only new accounts when enabled, provided another specific property is set to true.
cmn_skill_category.code.last_generated This property maintains the most recent unique code used for skill categories, ensuring that new codes generated do not duplicate existing ones.
command.validation.probe.batch.count This property configures the number of Command Validation Probes initiated in a single batch when validating commands across multiple IP addresses.
concurrent.dist.download This property limits the number of concurrent downloads to enhance system stability and performance.
cpgbilling.scheduleandbudgetpolicy.count This property defines the counts for policy rules with budget conditions and inactivated billing schedules, impacting billing processes.
csm.captcha.google.enabled This property enables or disables the Google Captcha tool specifically for the portal self-registration form.
csm_cmdb_model.customer_visible_flag This property enables the use of the Customer Visible field to control access to product model data on the Customer Service Portal and Business and Consumer Portal.
csp.legacy_chat This boolean property controls the visibility of the legacy chat widget in the ServiceNow portal header, impacting user interaction with chat features.
dev.track_clicks_counters_list It defines a string of click counter identifiers used for tracking interactions with specific development links on the homepage.
domain.llm.usage.entitled This property determines whether domain separation is enabled for Gen AI skills, impacting how these features are accessed and utilized across different domains.
enable.approval.entitlement This property enables or disables approval entitlements, affecting how approvals are managed within the ServiceNow platform.
enable.clone.request.legacy.page This boolean property toggles the use of the legacy clone request page within the ServiceNow platform.
event.limited.queues This property configures the queues that are restricted for event processing, impacting how events are managed within the system.
eventrule.group.datetime_regex_default It specifies a regex pattern that matches various date and time formats for event rules processing.
eventrule.group.usenormalizedtext This property determines whether normalized text is utilized for event rule recommendations, impacting how events are grouped.
experimentation.framework.disabled This property disables the Experimentation Framework when set to true, preventing any related functionality from being active.
glide_kmf.instance.kek.expiration.in.months This property defines the number of months before key encryption keys expire, impacting data security and encryption practices.
idea.notification.sender.email It configures the email address that appears as the sender for notification emails sent from the system.
inactive.interaction.conversation.history.panel.enabled This property enables or disables the display of the conversation history panel for inactive interactions, affecting how users access previous discussions.
itom.visibility.licensable_service_types This property specifies a list of application service types that contribute to the ITOM Visibility subscription unit calculations.
jwt.provider.expiry.interval.limit It configures the maximum duration that JWT tokens remain valid before expiration, impacting authentication processes.
mid_server.cluster.debug This property activates detailed logging for the MID server cluster, helping to diagnose issues or monitor performance.
next_experience.dashboard.tab.timeout This property determines the interval after which tabs in the Next Experience Dashboard automatically refresh when switched.
nextui_calendar.user.role This property specifies the roles permitted to modify or add to the Next UI schedule calendar, enhancing access control for calendar management.
noc.sow_dashboard_use_severity_as_orderby_field This property configures the sorting order of services on the dashboard, emphasizing higher severity levels first.
NotifyAffectedCI.max_rel_level This property configures the depth of parent CI notifications sent by the Affected CI notifications business rule.
pa.job.forecast.target.days_to_check This property configures the notification threshold for forecasted target hits based on a specified number of days.
pa.xmr.processes.limit This property configures the limit on the number of KPI Signal configurations queried during KPI Signal Insights calculations, impacting data accuracy and performance.
par.dashboard.widget.group.enabled.dashboards.list It allows the grouping of widgets on dashboards identified by their sys_ids, facilitating better organization for users.
par_vis_config.data_source.can_select_indicator This property specifies a comma-separated list of roles that can choose indicators as data sources in the data visualization configuration panel.
par_vis_config.live_refresh_rate_min_value This property defines the minimum time interval, in seconds, for refreshing live data in visualization components, impacting how frequently data updates are displayed.
par_viz.table_data.max_data_points This property limits the number of data points in visualization charts, helping to manage performance and clarity in data representation.
par_viz.table_data.max_groups This property limits the number of groups shown in data visualizations, enhancing clarity and usability.
pdi.analytics.app.list This property configures the application list for PDI Analytics, detailing paths and computed app counts for various studios.
planned_maintenance.fixed_interval This boolean property determines whether planned maintenance intervals are fixed, preserving the calculated schedule even if previous tasks were completed late.
planned_maintenance.fixed_meter This property preserves the calculated meter trigger for planned maintenance, ensuring that maintenance occurs at the originally calculated meter value.
problem_task.closed.can_reassess_on_closed_problem This boolean property determines whether problem tasks can be reassessed after their related problems are marked as closed.
problem_task.closed.role.reaassess_from_closed It specifies the user role allowed to re-assess completed or canceled problem tasks, impacting task oversight and management.
protected.script.values.kmf.rekeyed This property specifies if rekeyed values are utilized for enhanced security in protected scripts, impacting how sensitive information is managed.
recent.activity.cutoff.days It configures the timeframe for evaluating content item popularity, influencing the recommendations provided to users based on recent activity.
reverse.matchingrule.entity.limit This property limits the number of tasks that can be processed by reverse matching rules, affecting how cases are matched to resources.
roi.processing.active This property controls the activation of the Processing ROI Schedule, ensuring that ROI calculations are performed as scheduled.
roi.processing.interval This property defines how often the scheduled job for processing ROI reports runs, with a default interval of 24 hours.
service.watch.use.legacy.view This boolean property determines whether the system uses the legacy service view as a fallback option.
session.validation.enabled This property enables session validation, enhancing security by ensuring that sessions meet specified conditions and filters.
skills_management.migration This property lists the task tables that will be migrated to the Task Skills table when the Migrate Skills to Task Skill M2M script is executed.
skip.ip_expansion_for_service_mapping This property controls the use of IP expansion in service mapping, impacting how services are identified and mapped based on their IP addresses.
sn_ace.ace-whitelisted-experiences This property specifies a string of whitelisted experiences that can be accessed in the Admin Experience Framework, impacting which experiences are deemed safe for use.
sn_ace.translation_record_creation This boolean property determines if new records are generated in the sys_ui_message table, impacting how message translations are handled.
sn_admin_center.admin_home.hideEntitledDashboard This boolean property controls the visibility of the entitled dashboard in the Admin Center, defaulting to false, which means the dashboard is visible.
sn_aes_cat_builder.sn_app_eng_studio.glide.sc.builder.aes_standard_catalog_item_template It specifies the default template used for creating catalog items within the AES Catalog Builder application.
sn_aiops_dashboard.ITOM.Dashboard.Avg_time_saved_by_automation_in_min It specifies the average time saved by automation in minutes, impacting the Time saved by alert automation indicator on AIOps Dashboards.
sn_aiops_dashboard.ITOM.Dashboard.MTTR_for_time_saved_by_grouping_in_min It configures the estimated time saved by grouping alerts, impacting how quickly incidents are processed in the AIOps Dashboards.
sn_anon_rc.arc.captcha.google.enabled This property activates Google reCaptcha V2 to ensure that anonymous case submissions are legitimate, requiring additional configuration with Google.
sn_anon_rc.secret_key_length This property determines the character length of the secret key used in the Anonymous Report Center for secure report retrieval.
sn_cicd_spoke.outbound_rest.enabled This property enables or disables outbound REST calls for the Continuous Integration and Continuous Delivery spokes, affecting integration capabilities.
sn_cld_intg_azure.auto_pause_interval This property configures the interval in minutes for automatically pausing Azure cloud integrations when they are not in use.
sn_cld_intg_azure.billing_chunk_duration This property specifies the number of days of billing data included in each chunk for Azure billing blob downloads, enhancing the speed of data retrieval.
sn_coaching.default_skill_limitation This property defines the default limit on the number of skills shown in the Skill Matrix, impacting how skills are presented to users.
sn_config_hub.errorslogs.card.visible This boolean property controls the visibility of the error logs card within the Configuration Hub, affecting how administrators access error information.
sn_creatorstudio.history_record_limit This property limits the number of applications displayed with last accessed information in the Creator Studio, with a default of 1000 and -1 to disable the limit.
sn_cs_builder.table_show_links_enabled This property enables the visibility of a toggle that allows users to show links for each record in Table bot responses, enhancing user interaction.
sn_cs_queryrules.use_query_rules When enabled, this property uses the sn_query_rule table to manage read access for customer service management tables, impacting how data is filtered for users.
sn_csm_case_digest.publish.batch_size This property sets the batch size for publishing child case PCR records, impacting how many records are processed together.
sn_customercentral.data.scope.days_limit This property configures the time frame for data visibility in Customer Central, allowing customization of the data range displayed to users.
sn_cwf_wrkspc.ui.banner.enabled This property controls whether the AI banner is shown on forms, impacting user interaction with AI functionalities.
sn_data_registry.max_count_of_fallback_relationships This property defines the limit on the number of fallback relationships that can be displayed in the 360º view, with a default setting of 25.
sn_data_registry.max_records_to_be_verified This property defines the upper limit of records checked for readability, impacting data validation processes.
sn_dependentclient.storeapi_dependentapps_url This property defines the endpoint for fetching store applications that rely on currently active plugins, facilitating proper application dependency handling.
sn_disco_firewall.default.rule.task.approval.group This property sets the name of the group responsible for approving firewall rule tasks, which should include users with the 'Approval User' role.
sn_disco_firewall.default.rule.task.policy.owner.group It sets the name of the assignment group responsible for firewall rule tasks, which must include the 'Firewall User' role.
sn_doc.glide.script.block.client.globals This boolean property controls the blocking of client-side global variables in document templates, affecting how scripts interact with those templates.
sn_doc.template_date_format This property configures the default date format used in document templates, impacting how dates are presented in generated documents.
sn_docs.is_live_presence_enabled This property toggles the visibility of live presence indicators for users on documentation pages, facilitating better interaction among team members.
sn_dpr_model.allow_any_release_dates This property determines whether users can create releases regardless of the specified date constraints, impacting release scheduling flexibility.
sn_dpr_model.release_related_task_types This property specifies a JSON array of task types that can be linked to a Release, allowing for better organization and tracking of related tasks.
sn_dt_va_async.glide.dynamic.translation.enable.sync This property configures the Virtual Agent to use synchronous calls for Dynamic Translation, enhancing the immediacy of translation responses.
sn_em.impersonateCheck This property enables ACL checks for user impersonation, ensuring that only legitimate users can access specific data.
sn_em_arm.alert_management.num_of_jobs It specifies how many Alert Management processes are allowed to execute simultaneously, with a default value of 2.
sn_em_tbac.tag_excluded_alert_fields This property defines a list of alert fields that are excluded from the selection options during the creation of Alert Clustering Tags, impacting how alerts are grouped.
sn_enc_starter.com.glide.field.encryption.denylist.rowconfigtables This property defines a list of tables that cannot have row conditions applied, ensuring compliance and security in data handling.
sn_esg.metric_approval It configures the approval flow type for metrics, enabling either a simple or advanced process based on the selected option.
sn_esg.metric_estimation This property allows the inclusion of estimated values in metric definitions, facilitating data entry when actual metrics are not accessible.
sn_esign.min_admin_count It enforces a minimum of two active e-signature admin users to maintain administrative access and functionality within the e-signature application.
sn_ex_emp_fd.ex.email.redirection.portal.sysId This property defines the unique identifier for email redirection within the Employee Experience portal, impacting how users receive notifications.
sn_ex_emp_fd.performance_stat_time_window This property configures the duration in seconds for which portal performance logging is disabled, impacting how performance data is recorded.
sn_experiment_core.upgraded This property enables or disables the upgraded state of the Experimentation Framework Core, affecting its operational capabilities.
sn_fin.data_migration_tracker This property stores the status of data migrations, indicating whether they have been successful for each table involved in the process.
sn_fin.status_of_erp_source_migration This boolean property tracks the migration status to the new ERP source mapping table, affecting data handling in financial processes.
sn_fsm_access_hour.Access Hour Level Limit This property defines the upper limit for access hours in the Field Service Management application, influencing scheduling and resource allocation.
sn_fsm_sched_flws.logging_debug This property activates detailed debug logging for Field Service Management scheduling flows, helping to identify and resolve issues during flow execution.
sn_fsm_sched_flws.task_recomm_policy This property specifies the criteria used for recommending tasks to field service agents, impacting how effectively tasks are assigned.
sn_fsm_service_loc.max_new_location_per_day This property sets a cap on the daily addition of new service locations by external users, ensuring controlled growth in location data.
sn_fsm_task_dep.AllowDependencyConflictOverrides This property enables or disables the ability to reschedule tasks in the presence of dependency conflicts, affecting task scheduling behavior.
sn_fsm_task_rec.task_recomm_geo_routing_travel_calculation_method It specifies whether to use Google Maps API, Beans.AI, or straight-line estimates for calculating estimated agent travel times to task locations.
sn_fsm_task_rec.task_recomm_use_geo_history This property configures the system to reference the geo history table when recommending tasks to agents, enhancing location accuracy.
sn_g_app_creator.ui.ie_minimum This property specifies the minimum version of Internet Explorer that users must have to access the Guided Application Creator effectively.
sn_gd_guidance.guidance_honor_subflow This property allows the guidance action subflow to run under a specified user context instead of the default session initiator.
sn_global_searchui.hide_results_count This boolean property determines whether the global search results count is displayed to users, enhancing the search interface's simplicity.
sn_global_searchui.show_redact_warning This property determines whether a warning is shown to users when search results are redacted due to security constraints.
sn_grc_metric.all_words This property modifies the import process by substituting defined strings with 'All' for metric data integration.
sn_grc_metric.metric_data_task_schedule This property defines the schedule for due date calculations of metric data tasks within the GRC: Metrics application.
sn_grc_pa.glide.script.block.client.globals This boolean property controls the blocking of client-side global variables, impacting how scripts interact with the client environment in Performance Analytics.
sn_grc_taxonomy.glide.script.block.client.globals This boolean property enables or disables the use of client-side global variables within the GRC taxonomy management application.
sn_grc_workspace.use_optimized_work_queue_experience This property enables an optimized experience for the Work Queue by improving performance through preloading and faster data retrieval.
sn_guided_setup.ui.ie_minimum This property specifies the minimum version of Internet Explorer needed for the Guided Setup - Legacy application to function correctly.
sn_hr_agent_ws.min_admin_count This property defines the minimum number of HR administrators that must be available in the Agent Workspace to effectively manage cases.
sn_hr_agent_ws.use_uib_playbook_card_config This property specifies whether to use the legacy or UIB HR Workspace playbook card configuration table when both versions are installed.
sn_hr_ef_pa.min_admin_count This property defines the minimum count of administrators needed for effective performance analytics within the Human Resources application.
sn_hr_er.glide.script.block.client.globals This boolean property controls the blocking of client-side global variables in Employee Relations Glide scripts, impacting script execution behavior.
sn_hr_integrations.min_admin_count It enforces a minimum of two active HR Integration administrators to maintain proper management and access to the HR Integrations application.
sn_hr_le_ent.assign_business_roles_catalog It enables the assignment of business roles through a specified catalog item during lifecycle events, requiring the sys ID of the custom item if not using the default.
sn_hr_mobile.min_admin_count It enforces a minimum of two active mobile admin users to maintain administrative access within the HR Service Delivery mobile application.
sn_interview_temp.filter_attr_allowed_tables This property defines the list of tables allowed for creating interview template tags, facilitating better organization and retrieval of interview questions.
sn_interview_temp.template_limit This property configures the limit on the number of interview question templates loaded at once, with a maximum value of 30 and a default of 20.
sn_itam_samp.windowserver.license.threshold This property defines the threshold value for optimizing the licensing costs associated with Microsoft Windows Server Datacenter.
sn_itom_license.domain_separation_enabled_date This property stores the date that domain separation was enabled, which is crucial for calculating license usage accurately.
sn_itsm_dpm.po_mining.run_frequency This property determines how often the process mining remine job is scheduled to run, defaulting to every 7 days.
sn_mab_api.is.ais.enabled This property enables or disables advanced integration services for the Mobile App Builder API, affecting how mobile applications interact with backend services.
sn_mab_api.mab.accessible.tables This property specifies which tables are accessible through the Mobile App Builder, allowing for exact matches and wildcard starts in the table names.
sn_me.default.topic.icon This property sets the default icon for topics displayed in the Now Mobile application, influencing user experience and interface consistency.
sn_me.taxonomy_enabled This property enables or disables taxonomy functionality within the Now Mobile application, affecting how content is categorized and accessed.
sn_me_search.search_engine This property configures the search engine used for mobile search functionalities within the ServiceNow platform.
sn_me_todos.all_approvals_mobile_enabled This property enables the display of all approval requests in the sysapproval table on mobile devices, enhancing mobile task management.
sn_me_webview.mesp_theme This property configures the visual theme for mobile webviews, impacting the overall appearance and user interface.
sn_mif.glide.mif.exclude_customer_regex This property specifies a regex pattern to exclude certain customer names from enabling the MIF feature, with an option to enable MIF for all names by setting it to MIF-ENABLE-ALL.
sn_mtg_cab.com.snc.change_management.cab.hideActivityStream This boolean property controls the visibility of the activity stream in the Meeting CAB application, affecting how information is presented to users.
sn_nocpit.max_overview_fields_size This property limits the number of service overview fields shown, impacting how information is organized and presented in the Operator Workspace.
sn_now_record_form.recommendations_enabled This property enables or disables the display of recommendations within the Now Record Form, impacting how users interact with the form.
sn_now_record_form.u_SupportedFileTypesForAttachmentPreview This property configures the allowed file types for previewing attachments in the document viewer within workspaces.
sn_nowassist_admin.enable_va_modality This boolean property controls whether the virtual agent modality is active in the Now Assist Admin Console, impacting how users engage with virtual agents.
sn_nowassist_admin.ignoreFulfillerSubscriptionCheck This boolean property, when set to true, allows fulfillers to operate without being subject to subscription checks, facilitating smoother workflows.
sn_nowassist_va.nass_show_end_flow_button This property enables or disables the display of the end flow button, affecting user interaction during flow completion.
sn_nowassist_va.synthesized_response.shorten_response.disabled It controls the visibility of the 'show more' button and the clamping behavior for long text responses in the user interface.
sn_outlook_addin.create_incident_cat_item This property configures the record producer sys_id that the Outlook Add-In uses to create new incidents in ServiceNow.
sn_outlook_addin.portal.suffix This property determines which portal is rendered by default in the Outlook task pane for users accessing ServiceNow Add-Ins.
sn_pa_designer.data_retention_policy This property specifies the delay in days before archiving sys_pd_context records after they reach terminal states like COMPLETE, CANCELLED, or SKIPPED.
sn_pa_designer.enableDataRetentionFeatures This property enables or disables features for archiving terminal sys_pd_context data and automating the archiving process according to a defined retention policy.
sn_personal_auth.com.glide.core.automation.personal.auth.ui.collection It controls whether usage data for the Personal Auth UI Page is collected, impacting analytics and reporting.
sn_pipeline.request_token_expiration_sec This property defines the time interval that a request authentication token remains valid for verifying requests from a specific environment.
sn_plng_att_core.default.expense_type This property determines the default expense type assigned to projects and project tasks, streamlining financial planning within the SPM Planning Attributes Core application.
sn_plng_att_core.labor_costtype_sysid_mapping This property maps custom labor cost types to their sys_ids, enabling the system to recognize and process these costs accurately in workflows and reporting.
sn_portal_starte_0.template.payload.scripts.global This boolean property determines whether global scripts are executed within the AES Portal UI Template, affecting how the portal behaves.
sn_publications.glide.script.block.client.globals This boolean property controls the blocking of client-side global variables in the context of targeted communications, affecting script behavior.
sn_publications.max_email This property defines the upper limit for email dispatches, influencing how many emails can be sent in a single operation within the application.
sn_res_shaper.show_rs_roles This property specifies a comma-separated list of roles that can access the Resolution Shaper, controlling its visibility in the user interface.
sn_sd.enable_process_insights This property enables or disables the display of process improvement insights on the success dashboard, impacting how performance data is presented to users.
sn_sensitive_data.com.glide.cs.sensitive_data.regex_timeout This property defines the maximum time allowed for regex matching operations, with a configurable range from 0 to 10000 milliseconds.
sn_shop.default.amount.precision This property defines the number of decimal places used for monetary amounts in the Source-to-Pay Common Architecture when no precision is defined by the ERP.
sn_sow_alert_rules.create_incident_sub_flow_id This property defines the specific subflow that is triggered when an incident is created through alert automation.
sn_sow_alert_rules.debounce_grouping_rendering.interval_sec This property configures the debounce interval for grouping alerts, affecting how frequently alerts are rendered in the Service Operations Workspace.
sn_sow_chg.change_conflict_calendar.log This property sets the logging level for the Change Conflict Calendar, with a default value of 'info' to capture relevant events.
sn_sow_em.hlt_em_installed This boolean property determines the installation status of the Service Operations Workspace Alert Management feature, affecting its availability and functionality.
sn_sow_em.initial_widgets_limit This property defines the initial limit for the number of metric widgets shown in the Service Operations Workspace Alert Management metrics tab.
sn_sow_interaction.requester_info_task_query_day_range This property configures the time range in days for fetching tasks related to the requester in the Interaction Management application.
sn_sow_itsm_common.auto_hide_inbox This property controls the visibility of the inbox pane in the Service Operations Workspace during chat acceptance or rejection.
sn_sow_mim.playbook_ids This property configures which playbook executions are shown in the Major Incident Playbooks side panel of the ServiceNow Operations Workspace.
sn_sow_on_call.com.snc.on_call_rotation.log.level This property configures the logging level, with a default value of 'info', impacting the detail of log messages generated by the On Call Scheduling application.
sn_spend_sdc.glide.ui.stepper.table.names This property defines which tables can utilize the stepper interface in the Employee Center, impacting how users interact with service requests.
sn_supplier_sp.allow_all_apps_configuration This boolean property determines whether 'Activity Configurations' and 'Filters' can be accessed from all application scopes within the Supplier Collaboration Portal.
sn_task_grouping.log.verbosity This property determines whether Task Grouping logs are displayed to users, affecting how much detail is available for task bundling operations.
sn_task_recommend.logging_level This property configures the verbosity of logs generated during the Intelligent Task Recommendations process, affecting how much detail is recorded.
sn_task_recommend.max_return_tasks This property defines the upper limit on the number of tasks returned by the intelligent task recommendation system, influencing task distribution to agents.
sn_tourbuilder.glide.script.block.client.globals This boolean property determines whether global client-side script blocks can be utilized within the Guided Tour Designer, impacting how tours are scripted and executed.
sn_tp.max_coordinates_allowed This property defines the upper limit for the number of coordinates that can be included in GeoJSON Geography, impacting data handling in territory planning.
sn_tp.percentage_overlap This property defines the percentage threshold for acceptable geographical overlap between territories, influencing territory planning and management.
sn_udc.history_threshold_time This property sets the time limit for updating URL matched history entries, preventing unnecessary duplication.
sn_uib_on_call.calendar_group_search_limit This property limits the number of user groups returned in search results for the On-Call Calendar, enhancing search efficiency.
sn_uib_on_call.workflow_for_trigger_rule This property configures the default workflow used for trigger rules, overriding the application's default setting.
sn_uni_task.glide.script.block.client.globals This boolean property controls the blocking of client-side global variables in Universal Task scripts, enhancing security and performance.
sn_uni_task.min_admin_count This property specifies the minimum count of active scoped Universal Task admin users, defaulting to two, to ensure continuous administrative support for the application.
sn_upgrade_mgmt.cloneinfoserver This property configures the datacenter URL for the Upgrade Console, allowing for a non-production URL during testing scenarios.
sn_va_web_client.focus_on_input_text_box This property determines whether the input text box is automatically focused when the web client chat is opened, improving usability for users who frequently engage in chat interactions.
sn_wdf_token.job.aggregate.lookbackDays This property sets the lookback period in days for the tokenization job to check and recalculate results, with a default of 5 days.
sn_workspace_core.glide.uxf.upgrade_r_to_s_form_load_inner_components This boolean property controls the loading behavior of inner components in forms during the upgrade process from version R to S.
sn_wsd_case.acceptance_timeout This property defines the maximum time allowed for user acceptance of case resolutions in Workplace Case Management, defaulting to 172800 seconds if not otherwise specified.
sn_wsd_case.lead_time_info_msg_for_limited_services This property enables or disables a generic information message regarding item availability based on lead times in the Workplace Case Management application.
sncCommonMap.NODE_LABEL_WIDTH This property defines the maximum pixel width for CI node labels, influencing the spacing and appearance of labels in map and PDF views.
sncCommonMap.RENDER_FULL_LABELS This property controls whether full labels for CIs are rendered on maps, affecting how information is displayed visually.
sorting.dialog.advanced.mode.enabled This property toggles the availability of advanced sorting features in dialog interfaces, allowing for more refined data organization.
sow_email_notification_redirect.on_call This property configures whether on-call notification links redirect to SOW or UI16 based on its boolean value.
spm.availability.commitment.tz When enabled, this property adjusts availability calculations to reflect the time zone of the commitment record, enhancing accuracy in reporting.
spm.availability.global.tz This property configures the timezone used for calculating availability results, overriding the default system timezone.
standard_portfolio_construct.turn_on This property activates the upgrade of service portfolios to a more flexible Standard structure when set to yes.
support.servicenow This property sets the default URL for ServiceNow support, directing users to the appropriate support site.
svc.manual.convert.levels.default_value This property defines the default integer value for the number of levels used during the conversion process to an Application Service, ranging from 1 to 8.
task.outage.preserve_short_description This property ensures that an existing Short Description for an Outage remains intact even if the CI field is modified.
team_calendar.enable_for_grpmember This property allows assignment group members to view each other's schedules on the team calendar, enhancing collaboration.
team_calendar.max_calendar_display This property limits the number of users displayed on each page of the team calendar, enhancing performance and usability.
test.framework.uploaded.driver.assets This property controls the enabling of uploaded driver assets, impacting how drivers are managed within the system.
ua.platform.analytics.check.bypass This property enables bypassing the registration check for custom metrics, facilitating the use of older analytics configurations.
va.adapter.max.processing.time This property defines the maximum time allowed to disqualify a message for processing, ensuring that message sequencing is maintained for adapters.
va.messenger.account.auth It configures the system to allow unauthenticated users to start conversations in Facebook Messenger without being prompted for authentication.
vtb.board.upload_limit This property defines the maximum upload size for files associated with Visual Task Boards, defaulting to 10 MB.
wm_notification.upcoming.task.reminder.minutes.before This property configures the timing of push notifications for upcoming task reminders, with a default setting of 45 minutes before the task start time.