Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets how many seconds back the system checks for duplicate alerts to close, using 60 seconds when no value is set. |
| What area does it affect? |
Alert management |
| What does the default mean? |
The default value is "60", which sets the baseline numeric behavior for this property. |
| When should you review it? |
When adjusting how far back duplicate alert matching should look |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
evt_mgmt.close_duplicate_alerts_in_timeframe_sec |
| Type |
integer |
| Application |
Not stated |
| Default value |
60 |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: RedundantAlertsClosing
The system reads this setting as the look-back period, in seconds, for identifying duplicate alerts to close; increasing it covers a longer period, while decreasing it covers a shorter one. If unset, the code uses 60 seconds.
/sys_script_include.do?sys_id=10929819475139109710e052846d43d5
More in evt_mgmt
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All 217 properties in evt_mgmt →