glide.ais.synthesized_gr.portal_allowed_roles This property defines which roles are permitted to view the synthesized-answer Genius Result in the Service Portal. If left empty, all users can access this feature, making it important for controlling visibility based on user roles.
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It specifies a comma-separated list of roles that can see the synthesized-answer Genius Result, impacting user access in the Service Portal. |
|---|---|
| What area does it affect? | Service Portal access control |
| What does the default mean? | No default value is documented in this property record. |
| When should you review it? | Review this property when adjusting user role permissions or managing access to synthesized content. |
Raw metadata from the property record.
| Property name | glide.ais.synthesized_gr.portal_allowed_roles |
|---|---|
| Sys ID | a95c47a8018cf063132018998bf30ed4 |
| Type | string |
| Application | Global |
| Default value | Not set |
| Description | Comma-separated list of roles allowed to see the synthesized-answer Genius Result (Now Assist Multi-Content Response) in Service Portal. Empty means everyone can see it. Users with the ais_admin role always bypass this check. |
| Updated | 2026-07-27 00:00:00 |
Official references and nearby text excerpts where this property appears.
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