Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
glide.email.ai.capability_id identifies the Now Assist capability that the email response configuration check looks up. |
| What area does it affect? |
Email response configuration |
| What does the default mean? |
The default value is "f61f9386fdd26110f8776a4ccac98425". |
| When should you review it? |
Review when changing which Now Assist capability the email response configuration check should recognize. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
glide.email.ai.capability_id |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
f61f9386fdd26110f8776a4ccac98425 |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: EmailClientGenAIService
The email response configuration check reads this property to select which Now Assist capability to look up; changing it can affect whether that capability is recognized as configured. If unset, it uses f61f9386fdd26110f8776a4ccac98425.
/sys_script_include.do?sys_id=e212c647431431103c9ab82689b8f2a2
More in glide.email
Other properties in the same namespace.
All 65 properties in glide.email →