Property reference

glide.email.inbound.max_attachment_count

Limits the number of attachments processed for each inbound email. The default limit is 30; attachments beyond the configured count are discarded, helping prevent performance degradation.

Default
30
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the cap on the number of attachments that can be included in an inbound email, with any excess attachments being disregarded.
What area does it affect? Inbound Email Processing
What does the default mean? The default value is "30", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting email handling policies or troubleshooting attachment issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.email.inbound.max_attachment_count
Sys ID ec09a8a3eb712100469a20425206fe74
Type integer
Application Global
Default value 30
Description The maximum number attachments allowed on an inbound email. Attachments beyond this limit are ignored.
Updated 2024-05-25 04:37:16

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Attachment ↗
Context preview Snippet 1
... • Default value: true glide.email.inbound.generate.missing.text.part Enables the system to generate plain text for inbound emails that contain only an HTML message. • Type: true | false • Default value: true glide.email.inbound.max_attachment_count Sets the maximum number of attachments allowed per inbound email. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered ...
Context preview Snippet 2
... be trademarks of the respective companies with which they are associated. 299 Documentation Updates ◦(New‎ Limit Maximum Number of Attachments in Inbound Emails • Description ◦(Old‎ <blank> ◦(New‎ Use the glide.email.inbound.max_attachment_count system property to control the maximum number of attachments allowed per inbound email. Attachments from inbound emails are by default stored as attachments in the Email [sys_email] table on your ...

More in glide.email

Other properties in the same namespace.

All 59 properties in glide.email →