glide.email.text_plain.strip_xhtml Converts XML in inbound and outbound emails shown in comments to plain text. With the default value of true, comments display plain text; setting it to false preserves the XML.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Controls whether XML in inbound and outbound emails shown in comments is converted to plain text or preserved. |
|---|---|
| What area does it affect? | Email comments |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review when email content in comments needs to display as plain text or preserve its XML. |
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name | glide.email.text_plain.strip_xhtml |
|---|---|
| Type | boolean |
| Application | Not stated |
| Default value | true |
| Description | Indicates whether both outbound and inbound emails that are shown in comments convert the XML to plain text (true) or preserve the XML (false). |
Official references and nearby text excerpts where this property appears.
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