glide.email.user_mailbox.email_tracking Enables visibility for email-open tracking when the setting is true and the user has the required role. With the default false value, tracking stays hidden, and enabling the setting alone does not grant access without the email_open_tracking_user role.
falseThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | When true, makes email-open tracking visible to users with the email_open_tracking_user role; the default false value keeps it hidden. |
|---|---|
| What area does it affect? | Email open tracking visibility |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review when changing who can see email-open tracking. |
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name | glide.email.user_mailbox.email_tracking |
|---|---|
| Type | boolean |
| Application | Not stated |
| Default value | false |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sys_script.do?sys_id=d775cefbcb5732109e344e3ae8076d58
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