Property reference

glide.email_reply_parser.version

Selects which version of the email reply separators ServiceNow uses when parsing email replies. The default value of 2 uses separator version 2 for reply parsing.

Default
2
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the version for Email Reply Separators, impacting how email replies are processed and parsed.
What area does it affect? Email processing
What does the default mean? The default value is "2", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when updating email parsing features or troubleshooting email reply issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.email_reply_parser.version
Sys ID 7d8b4d200f22101051218e8ebc767e83
Type integer
Application Global
Default value 2
Description Determines which version of the Email Reply Separators is used
Updated 2024-05-25 03:39:02

Sources

Official references and nearby text excerpts where this property appears.

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