Property reference

glide.knowman.use_document_viewer

Uses the document viewer to display Knowledge attachments. With the default off, attachments are not displayed through the document viewer, so enabling it changes how users view attached documents.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether the document viewer is utilized for displaying attachments in the ServiceNow platform.
What area does it affect? Attachment management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring attachment display options or troubleshooting document viewing issues.

Out of the box property record

Raw metadata from the property record.

Property name glide.knowman.use_document_viewer
Sys ID 7e68c0883b193200f298870044efc4b0
Type boolean
Application Global
Default value false
Description Use document viewer to display attachments.
Updated 2024-05-25 03:39:03

Sources

Official references and nearby text excerpts where this property appears.

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