Namespace

`glide.knowman`

101 ServiceNow system properties in this namespace, with what each one does.

`glide.knowman.advanced_search_options`	This property configures whether advanced search options are shown to users, allowing for more detailed search queries.
`glide.knowman.allow_edit_global_articles`	This property allows users in non-global domains to edit global articles, facilitating cross-domain collaboration.
`glide.knowman.allow_empty_search`	This property determines whether users can execute searches in the Knowledge Base without entering any search terms.
`glide.knowman.apply_article_read_criteria`	This property modifies access permissions for article contributions based on defined read criteria for users.
`glide.knowman.aqi.article_workflow_states`	This property specifies the allowed workflow states for articles that can undergo AQI, impacting how articles are managed and processed.
`glide.knowman.aqi_pass_score`	This property defines the threshold score for passing AQI reviews, influencing the evaluation process.
`glide.knowman.async_view_update`	When enabled, this property allows the system to update knowledge article view counts asynchronously, enhancing performance during high traffic.
`glide.knowman.attach.fields`	This property allows the configuration of fields for copying article content when attaching to specific tables, facilitating better documentation and record-keeping.
`glide.knowman.block_access_with_no_user_criteria`	It blocks access to a knowledge base when the Can Read or Can Contribute user criteria are not defined.
`glide.knowman.columns`	This property sets the integer value for the number of columns shown on Knowledge portal pages, affecting how information is organized and presented to users.
`glide.knowman.content_block_limit`	This property limits the number of articles shown per content block on the home page, enhancing layout control and user experience.
`glide.knowman.contextual_search.show_read_only_article`	This property configures whether a read-only article view is shown for articles accessed via contextual search, enhancing user experience by providing immediate access to content.
`glide.knowman.count_helpful_feedback`	This boolean property enables or disables the counting of user feedback as helpful within the knowledge management system.
`glide.knowman.create_incident_link`	This property specifies the URL format for generating the 'Create Incident' link, allowing users to create incidents directly from knowledge articles.
`glide.knowman.create_incident_link.display`	This boolean property controls the visibility of the 'Create Incident' link within the application interface.
`glide.knowman.default_keyword`	This property defines the keyword that triggers the retrieval of pinned articles within the knowledge management system.
`glide.knowman.default_pinned_section_header_title`	This property defines the title displayed for pinned articles on knowledge home pages, influencing how users perceive and interact with featured content.
`glide.knowman.enable_approval_notification`	This property enables or disables notifications for approvers and authors in the article approval process.
`glide.knowman.enable_article_expiry_notification`	This property sends email notifications on the first day of each month for articles that will expire in the following month, helping to manage content effectively.
`glide.knowman.enable_article_replacement_on_retire`	This property activates the feature that offers a replacement article for any retired article, enhancing user experience by maintaining access to related content.
`glide.knowman.enable_km_subscription`	This property controls whether users can subscribe to Knowledge Management articles to receive notifications about updates.
`glide.knowman.enable_km_subscription.roles`	This property defines a comma-separated list of roles that are allowed to access the subscription feature in knowledge management.
`glide.knowman.enable_km_subscription.workflow_state`	This property defines a comma-separated list of workflow states that allow the subscription feature to function within the knowledge management application.
`glide.knowman.enable_multi_language_search`	This property allows the system to perform searches across multiple languages, enhancing accessibility for diverse user bases.
`glide.knowman.enable_view_as_user`	This property enables the functionality for users to view articles from the perspective of another user, enhancing collaborative support and management capabilities.
`glide.knowman.feedback.display_threshold`	This property limits the number of user comments displayed on knowledge articles, specifically in the legacy view, to improve readability.
`glide.knowman.feedback.enable_actionable_feedback_for_flag`	This property determines whether actionable feedback tasks are generated for flagged articles in the portal and workspace.
`glide.knowman.feedback.enable_actionable_feedback_for_helpful`	It triggers the generation of feedback tasks for articles deemed unhelpful, facilitating content improvement.
`glide.knowman.feedback.enable_actionable_feedback_for_rating`	It configures the threshold for generating actionable feedback tasks based on article ratings, allowing for targeted improvements in content.
`glide.knowman.feedback.enable_explicit_feedback`	This property enables the creation of feedback tasks only when users provide a valid reason for negative feedback, improving the relevance of feedback collected.
`glide.knowman.frameless_logo`	This property configures the logo shown in Knowledge Management when the application is accessed without the standard ServiceNow frames.
`glide.knowman.home_titlesonly`	This property, when set to true, restricts the portal display to only Knowledge topic titles, omitting article links.
`glide.knowman.import.hide_import_functionality`	This property disables the 'Import' button and drag-and-drop import feature for all users, enhancing control over data management.
`glide.knowman.import.max_document_size`	This property defines the maximum size limit for individual doc/docx files during knowledge imports, defaulting to 30 megabytes.
`glide.knowman.import.show_publish_checkbox`	This property determines whether a publish checkbox appears in the knowledge import interface, allowing users to publish articles directly upon import.
`glide.knowman.import.uncompressed_max_document_size`	This property defines the maximum allowable uncompressed size for DOCX files imported into the knowledge base, measured in megabytes.
`glide.knowman.list.filter`	This property controls the visibility of articles in the Knowledge portal by filtering out those that are not accessible to the user.
`glide.knowman.max_comments_per_user_daily`	This property defines the daily cap on article feedback submissions, including comments and ratings, for individual users.
`glide.knowman.order.search`	This property configures the sorting method for knowledge base search results, allowing for adjustments based on relevancy or other criteria.
`glide.knowman.ownership_group.allow_self_approval`	It allows ownership group members to approve articles they have authored, streamlining the approval process.
`glide.knowman.ownership_group.enabled`	This property activates the ownership group functionality, allowing for better organization and management of Knowledge articles within the system.
`glide.knowman.ownership_group.override`	This property allows authors or revisers of knowledge articles to retain their contribute access when linked to an ownership group, enhancing collaboration.
`glide.knowman.portal_search_focus`	This property enables the automatic focus of the cursor in the Knowledge portal's search box, streamlining the search process for users.
`glide.knowman.recent_tasks`	This property determines how many recent tasks are displayed alongside an article, influencing user visibility of related tasks.
`glide.knowman.recent_tasks.display`	This property enables or disables the display of tasks with recently attached articles, impacting the visibility of relevant information.
`glide.knowman.save_portal_search_sort_field_user_preference`	This property determines whether user-specific sort order preferences for portal searches are saved, overriding the system default if set to true.
`glide.knowman.search.apply_acls`	This property controls the application of ACLs to search results, affecting which results users can see based on their permissions.
`glide.knowman.search.articles_per_page`	This property sets the number of articles displayed during infinite scrolling on the search results page, enhancing user navigation.
`glide.knowman.search.attachment`	This property configures the display method for attachments in Knowledge Search Results, with options including LINK_ONLY.
`glide.knowman.search.default_language`	This property determines the default language used for displaying Knowledge Articles, defaulting to the user's language if left empty.
`glide.knowman.search.facet_depth`	This property specifies the count of results used to generate search filters, impacting the accuracy and efficiency of search functionalities.
`glide.knowman.search.filter_results_per_fetch`	This property defines the limit on the number of search results retrieved per fetch, impacting how quickly results are displayed to users.
`glide.knowman.search.instant_results`	This property controls whether users see instant search results while querying knowledge articles, improving user interaction and response time.
`glide.knowman.search.operator`	This property determines whether the search uses an 'OR' query or an 'AND then OR' query to find Knowledge articles, impacting search effectiveness.
`glide.knowman.search.rowcount`	This property sets the maximum number of Knowledge search matches that can be displayed to users.
`glide.knowman.search.show_article_number`	This property controls the visibility of article numbers in knowledge search results, impacting how users identify articles.
`glide.knowman.search.show_author`	This property enables or disables the display of authors in knowledge search results, impacting how knowledge articles are presented to users.
`glide.knowman.search.show_category`	This property enables or disables the display of categories in knowledge search results, affecting how users interact with knowledge articles.
`glide.knowman.search.show_knowledgebase`	This property enables or disables the display of the Knowledge Base name in search results, affecting how users identify relevant articles.
`glide.knowman.search.show_last_modified`	This property controls whether the last modified date and time are shown in knowledge search results, enhancing user awareness of content updates.
`glide.knowman.search.show_published`	This property controls the visibility of the publish date in knowledge base search results, enhancing user awareness of content relevance.
`glide.knowman.search.show_rating`	This property determines whether average ratings are shown alongside knowledge search results, influencing how users perceive the value of the content.
`glide.knowman.search.show_relevancy`	This property controls the visibility of relevancy indicators in knowledge search results, helping users assess the importance of the information presented.
`glide.knowman.search.show_view_count`	This property determines whether the number of views for knowledge articles is shown in search results, helping users gauge article relevance.
`glide.knowman.search_character_limit`	It defines the threshold for the number of characters that must be entered before a search is executed in the system.
`glide.knowman.section.view_roles.draft`	This property defines a list of roles that are permitted to view articles that are currently in the Draft workflow state.
`glide.knowman.section.view_roles.review`	This property defines a comma-separated list of roles that are permitted to view articles in the Review state of the Knowledge portal.
`glide.knowman.section.view_roles.stagesAndRoles`	This property specifies roles allowed to view knowledge articles in custom workflow states, excluding Draft and Review.
`glide.knowman.section_limit`	This property determines how many Knowledge Base items are shown in a section, with a default limit of five items.
`glide.knowman.section_sort`	This property configures the sorting method for knowledge sections, affecting how articles are organized for users.
`glide.knowman.section_sort_direction`	This property configures the sort direction for Knowledge Base sections, allowing for either ascending or descending order.
`glide.knowman.seo.pages.meta_description.length`	This property defines the character limit for SEO description tags associated with knowledge articles, impacting how they appear in search results.
`glide.knowman.serviceportal.seo_user_agent`	This property specifies the user-agent patterns used to recognize search crawler bots, impacting how content is indexed by search engines.
`glide.knowman.serviceportal.use_numbered_url.portals`	This property configures a list of service portal record sys_ids that will utilize the sysparm_number URL parameter for article links instead of the default sys_kb_id.
`glide.knowman.show_descriptions`	This property controls whether descriptions are shown in the Knowledge section, enhancing user comprehension of knowledge articles.
`glide.knowman.show_flag`	This property determines whether the 'Flag Article' option is visible to users, allowing them to report issues with knowledge articles.
`glide.knowman.show_flag.roles`	This property defines a comma-separated list of roles that have the ability to flag knowledge articles for review.
`glide.knowman.show_home_if_one_kb`	This property controls the visibility of the Knowledge Home page based on user access to a single Knowledge Base, enhancing navigation efficiency.
`glide.knowman.show_number_on_categories`	This property controls the visibility of article counts in categories and subcategories, influencing how users perceive content availability.
`glide.knowman.show_number_on_homepage`	This property controls the visibility of the article count on the Knowledge Homepage, affecting how users perceive the volume of available knowledge articles.
`glide.knowman.show_only_populated`	This property determines whether empty Knowledge topics and categories are displayed in the Knowledge Base, improving user experience by focusing on populated content.
`glide.knowman.show_rating_options`	This property determines whether the rating options for knowledge articles, such as yes/no ratings and star ratings, are visible to users.
`glide.knowman.show_rating_options.roles`	This property defines a comma-separated list of roles that are permitted to see the rating section of articles, influencing user interaction with content ratings.
`glide.knowman.show_star_rating`	This property determines whether a five-star rating feature is visible to users, enhancing feedback collection.
`glide.knowman.show_star_rating.roles`	This property defines a comma-separated list of roles that are permitted to view the five-star rating option within the platform.
`glide.knowman.show_unpublished`	This property controls the visibility of unpublished articles in the Knowledge Base portal and search results, excluding Global Text Search results.
`glide.knowman.show_user_feedback`	This property configures the visibility of user comments on knowledge articles, influencing how feedback is collected and displayed.
`glide.knowman.show_user_feedback.roles`	This property specifies a comma-separated list of roles that can access user comments associated with articles.
`glide.knowman.show_yn_rating`	This property controls whether users can provide feedback on articles by rating them as helpful or not.
`glide.knowman.show_yn_rating.roles`	This property defines a comma-separated list of roles that are permitted to see the yes/no 'Was this article helpful?' rating option for knowledge articles.
`glide.knowman.sp.search_context`	This property configures the search context used for knowledge base searches initiated from service portal sources, influencing search results and relevance.
`glide.knowman.submission.workflow`	This boolean property determines whether the submission workflow is activated, impacting how submissions are processed within the platform.
`glide.knowman.task_kb`	This property defines which knowledge base is utilized when generating knowledge articles from task records, ensuring proper categorization and management of knowledge content.
`glide.knowman.text.check_can_read`	This property enables the checking of field-level ACLs for knowledge article text, controlling visibility based on user permissions.
`glide.knowman.usage_metrics_duration`	This property sets the duration in minutes for capturing knowledge usage metrics, influencing how long user interactions are tracked.
`glide.knowman.use_document_viewer`	This property determines whether the document viewer is utilized for displaying attachments in the ServiceNow platform.
`glide.knowman.use_live_feed`	This property activates a live feedback mechanism for Knowledge articles, allowing users to provide immediate feedback.
`glide.knowman.use_session_cache_for_most_useful_articles`	This property determines whether session-level caching is applied to the most useful articles section, enhancing user experience by speeding up access to these articles.
`glide.knowman.versioning.enable_minor_edits`	It allows for minor modifications to published articles without triggering a new version creation, simplifying content management.
`glide.knowman.versioning.enabled`	This property activates the versioning capability for articles, allowing multiple revisions to be stored and accessed.
`glide.knowman.versioning.minor_edit_fields`	This property defines a list of fields that can be edited in published articles without creating a new version, facilitating minor updates.