Property reference

`glide.notify.sms.max_concatenation`

Limits how many SMS segments Notify links into one message. The documented limit is 10 segments; longer message bodies are truncated and logged, and each segment can incur a separate SMS charge.

Default: Not set
Type: Not stated
Application: Not stated
Category: Email & Notifications

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	Sets the maximum number of SMS messages that Notify can link together, with longer message bodies truncated and logged when they exceed the limit.
What area does it affect?	Notify SMS messaging
What does the default mean?	No out of the box record exists and the scripts that read it pass no fallback value.
When should you review it?	When adjusting SMS message length limits or configuring an SMS provider

Property record

No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.

Property name	`glide.notify.sms.max_concatenation`
Type	Not stated
Application	Not stated
Default value	Not set
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... Delivery notification for SMS. The default value is 50,000. sn_cd.sms_notification.max_users_per_event Determines the maximum number of users to add for a Content Delivery event for SMS. The default value is 1,000. glide.notify.sms.max_concatenation Notify supports the concept of SMS concatenation. The maximum length of a single SMS is 160 characters for plaintext or 70 characters for Unicode SMS messages. Up to 10 SMS ...

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Fix Script: Update maximum SMS message length The fix script reads this property and, when it has a value other than 10, sets the maximum SMS message length to that value multiplied by 160 characters. No default value is provided. /sys_script_fix.do?sys_id=3f36b980ff2230106c1ef9a7cddcbde5

More in `glide.notify`

Other properties in the same namespace.

glide.notify.only_flow_enabled_release This property configures the use of Subflow-based notifications versus the deprecated workflow plugin… glide.notify.ontask.max_users_to_fetch_per_group Sets the maximum number of active users fetched from a group when preparing notifications, defaulting to 50… glide.notify.send_sms_show_ok_to_dismiss_message It configures the visibility of a message in the send SMS dialog, guiding users on how to proceed while… glide.notify.sms.max_characters This property defines the maximum number of characters allowed in SMS messages sent via the Notify system. glide.notify.sms.save_confirmation_in_db This property saves confirmation SMSs for opt-in/out requests in the notify_message table, facilitating… glide.notify.task.phone_number This property configures the Notify phone number for SMS and conference calls related to task records… glide.notify.bulksms.chunksize Sets the maximum number of recipients in each SMS batch when autonomous bulk SMS mode is unavailable; the… glide.notify.debug This property, when set to true, generates comprehensive logs for errors encountered during Notify…

All 13 properties in glide.notify →