Property reference

`glide.sg.async.timeoutMS`

Sets the wait limit, in milliseconds, for clients polling asynchronous mobile requests. When unset or empty, the timeout is 30,000 milliseconds; changing the value changes how long clients wait for completion before timing out.

Default: Not set
Type: Not stated
Application: Not stated
Category: Mobile

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	Sets the timeout communicated to clients waiting for asynchronous mobile skill, resolution, and summarization results; an empty or unavailable setting defaults to 30,000 milliseconds.
What area does it affect?	Mobile asynchronous requests
What does the default mean?	No out of the box record exists and the scripts that read it pass no fallback value.
When should you review it?	When adjusting how long mobile clients wait for asynchronous results before timing out.

Property record

No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.

Property name	`glide.sg.async.timeoutMS`
Type	Not stated
Application	Not stated
Default value	Not set
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Script include: MobileNowAssistSkill It sets how long the system waits while polling for an asynchronous skill response, so changing it affects the wait time reported to clients. If the property is unset or empty, the code uses 30,000 milliseconds. /sys_script_include.do?sys_id=eb02796537312210e459a03174924be8

Script include: MobileResolution The property is read when an asynchronous operation succeeds, to set how long the system waits for its result before timing out. This changes the timeout communicated to the client; if unset or empty, the default is 30,000 milliseconds. /sys_script_include.do?sys_id=e36cd2cb4f0312101b984be0b1ce0bcb

Script include: MobileSummarize The system reads this setting when an asynchronous request is still running and includes its value as the polling timeout in the response. It controls how long the client waits for completion; if the setting is empty or unavailable, the timeout defaults to 30,000 milliseconds. /sys_script_include.do?sys_id=8e680c089f201210466e130e9a0a1c7d

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