Category · 93 properties

ServiceNow Mobile properties

Mobile system properties control settings used by ServiceNow mobile experiences, including push notifications, offline payload generation, client identifiers, and mobile interface behavior. Admins and developers can consult this reference when configuring mobile behavior or investigating issues, such as those involving com.glide.cs.push.notifications.user_limit or com.glide.event_handler.generate_offline_payload.

Most common namespaces: glide.sg 33 glide.ui 22 Other namespaces 10 com.glide 8 glide.sc 6 glide.authenticate 2

`com.glide.cs.push.notifications.user_limit`	It defines the upper limit of users who can receive mobile push notifications for unread messages from the Virtual Agent.
`com.glide.cs.web_header_picker_page_limit`	This property defines the maximum number of selectable options in a mobile web list with a card header, influencing how information is presented to users.
`com.glide.event_handler.generate_incremental_offline_payload`	It configures the action handler responsible for creating incremental offline data payloads for mobile applications.
`com.glide.event_handler.generate_offline_payload`	It defines the action handler class used to generate offline payloads for mobile applications, impacting how data is processed when offline.
`com.glide.event_manager.mobile_offline_payload_gen_queue.claim_limit`	This property defines the limit on the number of claims processed in the mobile offline payload generation queue, impacting how offline events are managed.
`com.glide.event_manager.mobile_offline_payload_gen_queue.hard_limit`	It defines the maximum number of entries allowed in the mobile offline payload generation queue, impacting data synchronization for mobile applications.
`com.glide.mobile_app_client_ids`	This property defines the client IDs that mobile applications use for authentication with the ServiceNow platform.
`com.glide.servicecatalog.mobile.popular_items_timeline`	This property configures the duration for which popular items are considered, with a default setting of the last 12 months.
`css.tablet.gradient.end`	This property sets the end color of the gradient used in the tablet UI header, affecting the overall aesthetic of the interface.
`dev_pro_dev_pdi_homepage_mobile_studio_link_click_count`	This property records the click count for the mobile studio link, providing insights into user interaction with the feature.
`glide.authenticate.session_access.mobile.enabled`	This property configures the system to enforce role restrictions for users logging in via mobile devices, ensuring that access is limited according to defined security policies.
`glide.authenticate.session_access.mobile.refresh_token_interval`	This property determines the time limit for refresh token validity in mobile sessions when using Identity Provider attributes, impacting user re-authentication requirements.
`glide.oauth.mobile.intermediary_redirect.entity_ids`	This property configures which mobile apps receive an intermediary redirect page instead of a direct app scheme redirect, enhancing user experience during authentication.
`glide.oauth.mobile.intermediary_redirect.show_copy_button`	This property determines whether the OAuth auth code is displayed with a copy button on the intermediary redirect page for mobile app users.
`glide.product.apple_icon`	This property sets the default icon for iPhone bookmarks, which can be replaced by a user-defined image in the company record.
`glide.push.notification.ttl_seconds`	This property sets the expiration time for queued push notifications, determining how long they remain valid before being discarded.
`glide.sc.cart.enabled`	This property activates the shopping cart functionality specifically for mobile employee interactions within the ServiceNow platform.
`glide.sc.mobile.category.order_by`	This property configures the sorting method for catalog categories in the NOW Mobile app, affecting how users view and interact with categories.
`glide.sc.mobile.include_desktop_only_items`	This property enables or disables the inclusion of 'Desktop only' items in the NOW Mobile interface, affecting item visibility for mobile users.
`glide.sc.mobile.limit.description`	This property restricts the length of descriptions shown in mobile category and item listings, enhancing readability and user experience.
`glide.sc.mobile.primary_color`	This property defines the primary button color used in the mobile catalog request interface, impacting visual consistency and user engagement.
`glide.sc.mobile.unsupported_discover`	This property configures the user experience for items that cannot be accessed through the NOW Mobile application.
`glide.search.suggestions.runcoldstartscript.me`	This boolean property controls the execution of cold start scripts specifically for the Mobile Requestor feature.
`glide.sg.agent_app_apple_store_url`	This property defines the direct link to the ServiceNow agent app on the Apple App Store, facilitating easy access for users.
`glide.sg.agent_app_play_store_url`	This property sets the URL that directs users to the ServiceNow agent app on the Google Play Store, facilitating easy access for installation.
`glide.sg.allow_rooted_jailbroken_device`	This property determines whether mobile users can access the ServiceNow app on devices that have been rooted or jailbroken, impacting security protocols.
`glide.sg.allowed_external_deeplinks`	This property creates a whitelist for external mobile apps, enabling deeplinking from ServiceNow clients to the specified applications.
`glide.sg.block_mobile_attachments_external_viewing`	This property restricts Android users from accessing attachments in external applications, ensuring they can only view supported file types within the native viewer.
`glide.sg.block_mobile_attachments_sharing`	This property prevents mobile users from sharing attachments, enhancing security by limiting data exposure through the mobile app.
`glide.sg.blur_ui_when_backgrounded`	This property configures the mobile application to apply a blur effect to the UI when the app is backgrounded, helping to protect sensitive information.
`glide.sg.chart_accessibility.enabled`	This property enables mobile users to set their own preferences for Data Visualization, improving accessibility and usability on mobile devices.
`glide.sg.choice_list.window_size`	This property sets the pagination size for search results in the mobile app, determining how many results load at once.
`glide.sg.clear_pasteboard_when_backgrounded`	This property ensures that the clipboard is cleared whenever the ServiceNow app is backgrounded, reducing the risk of data leakage.
`glide.sg.data_item.row_count`	This property limits the number of rows returned for data items in mobile applications, ensuring efficient data handling.
`glide.sg.deeplink.instance_domain`	This property configures the domain for mobile deep links, affecting how users access the ServiceNow instance on mobile devices.
`glide.sg.deeplink.route_to_public_store_if_not_installed`	This property configures mobile deep links to either redirect users to public app stores or use fallback deep links based on the app's installation status.
`glide.sg.device_encryption_enabled`	This property enforces device encryption checks for mobile app logins, preventing access if encryption is not enabled.
`glide.sg.group_acl.enabled`	This property determines if ACL validation occurs for grouping operations in mobile app aggregation requests, affecting data accessibility checks.
`glide.sg.image.default.cmdb_model`	It specifies a default image to display for hardware asset models without an assigned image, enhancing the user experience in the mobile application.
`glide.sg.offline.attachment.max_size`	This property limits the size of each attachment that can be downloaded for offline access, ensuring that oversized files do not overwhelm device storage.
`glide.sg.offline.enabled`	This property enables or disables offline mode for the mobile application, impacting data accessibility and user experience when not connected to the internet.
`glide.sg.offline.expiration`	This property sets the expiration time for offline cached data, automatically clearing it after the specified duration to maintain data freshness and security.
`glide.sg.offline.incremental.client_polling_interval`	This property defines the polling interval for clients to check for incremental updates while offline, impacting how quickly users receive new data.
`glide.sg.offline.incremental.enabled`	This property enables the mobile app to fetch only incremental updates while offline, rather than requiring a full cache refresh.
`glide.sg.offline.incremental.record_watcher_expiration`	It specifies the time period, in minutes, that the record watcher remains active before it expires due to inactivity, affecting the frequency of incremental updates.
`glide.sg.offline.incremental.retrieved.grace_period`	This property defines the grace period in milliseconds for retaining offline incremental data before it is deemed outdated.
`glide.sg.offline.incremental.silent_push.max_pushes_per_hour`	It restricts the number of silent push notifications for incremental offline updates to a specified maximum per user per hour, enhancing user experience and system performance.
`glide.sg.offline.incremental.silent_push.min_wait_time`	This property specifies the minimum interval between consecutive silent push notifications for incremental offline updates, ensuring that users do not receive updates too frequently.
`glide.sg.offline.roles`	It defines a comma-separated list of role names that can utilize offline mode, thereby controlling access to offline data.
`glide.sg.offline.scheduled_download.cachesync_offset`	This property sets the time offset for initiating offline cache generation relative to a user's scheduled shift.
`glide.sg.offline.scheduled_download.enabled`	This property controls whether the scheduled offline cache download feature is active, impacting how data is cached for offline use.
`glide.sg.require_mobile_application_pin`	This property enforces the requirement for mobile users to set a local application PIN, improving security for mobile application usage.
`glide.sg.universal_link_default_view_template`	This property specifies the default view template used for universal links, impacting how content is displayed when accessed through these links.
`glide.sg.universal_links.enabled`	This property controls the activation of universal links in the mobile application, affecting how links are handled.
`glide.sg.universal_links.open_unsupported_links`	This property, when set to true, redirects unsupported links to the native client defined in the glide.sg.universal_links.unsupported_link_default_native_client property.
`glide.sg.universal_links.unsupported_link_default_native_client`	This property specifies the default native client used for unsupported links, influencing the app destination when certain conditions are met.
`glide.ui.m.allow_classic_mobile_app`	This property controls the availability of the classic mobile app in the ServiceNow environment, allowing administrators to toggle its functionality.
`glide.ui.m.android-asset-links-file`	It facilitates the hosting of a JSON file that allows Android apps to associate with the ServiceNow instance for link handling.
`glide.ui.m.apple-app-site-association-file`	This property defines the string value for the Apple app site association file, impacting how the ServiceNow instance interacts with Apple applications.
`glide.ui.m.apple-app-site-association-signed`	This boolean property determines whether signed app site association files are utilized for Apple applications, affecting how links are handled on iOS devices.
`glide.ui.m.blur_ui_when_backgrounded`	This property configures the blurring effect on the mobile app's UI when it is backgrounded, improving clarity for users.
`glide.ui.m.default_record_navigation`	This property sets the default navigation behavior for users accessing records from lists, influencing how they interact with the platform.
`glide.ui.m.helsinki_mobile_enabled`	This property enables the updated mobile web experience for users, enhancing usability and functionality on mobile devices.
`glide.ui.m.mobile_theme`	This property specifies which mobile theme is currently active by referencing a sysId from the Mobile Themes table.
`glide.ui.m.native_app_ids`	This property defines a comma-separated list of allowed mobile application bundle IDs, with an empty value permitting all mobile applications.
`glide.ui.m.native_apps_enabled`	This property controls the availability of native mobile applications for accessing the ServiceNow platform on Android and iOS devices.
`glide.ui.m.offline.cache_ttl`	This property configures the time-to-live for cached mobile offline data, impacting how long users can access previously loaded information without a network connection.
`glide.ui.m.offline.enabled`	This property determines whether mobile users can sync data offline, enhancing usability in low-connectivity environments.
`glide.ui.m.offline.roles`	This property defines a list of roles that can utilize mobile offline syncing, with an empty value granting access to all roles.
`glide.ui.m.offline.view_name`	This property sets the default view name used for mobile lists and forms when the application is in offline mode.
`glide.ui.m.title`	This property defines the title displayed in mobile applications, impacting user recognition and branding.
`glide.ui.m_agents`	This property configures the mobile web UI activation based on specific user agent strings detected in the browser.
`glide.ui.m_enabled`	This property activates the mobile web UI, allowing users to access ServiceNow functionalities on mobile devices.
`glide.ui.mobile.activity.initial_limit`	This property limits the initial amount of incident activity text displayed on mobile devices, providing a link to view additional activities if necessary.
`glide.ui.mobile_agents`	This property allows the mobile user interface to activate when specific user agent strings are detected, enhancing the mobile experience for users.
`glide.ui.tablet.title`	It configures the title displayed on tablet and mobile interfaces, as well as the home screen icon label for iOS devices, which is limited to 13 characters.
`glide.ui.tablet.title.ios_webapp`	This property defines the text displayed on the home screen icon for the ServiceNow application on iOS devices.
`glide.ui.tablet_agents`	This property configures the system to utilize the tablet UI based on the presence of designated user agent strings in the browser.
`glide.zta.high_assurance.mobile.session.allowed`	This property controls the application of high assurance session policies for mobile sessions, allowing or blocking continuous authentication based on its boolean value.
`sn_appclient.app.install.offline`	This property controls the ability to install applications offline, impacting user access to apps in disconnected environments.
`sn_appclient.oob.loaded.offline`	This boolean property controls the loading of out of band applications into the offline table, allowing for offline access when enabled.
`sn_cd.mobile_record_section`	This property defines the specific mobile app section for displaying news articles, ensuring users access relevant content seamlessly.
`sn_hr_mobile.min_admin_count`	It enforces a minimum of two active mobile admin users to maintain administrative access within the HR Service Delivery mobile application.
`sn_hr_mobile.newhire.first.day.logout.message`	This property sets the logout message for new hires in the HR mobile application, providing them with a clear notification when their session ends.
`sn_mab_api.is.ais.enabled`	This property enables or disables advanced integration services for the Mobile App Builder API, affecting how mobile applications interact with backend services.
`sn_mab_api.mab.accessible.tables`	This property specifies which tables are accessible through the Mobile App Builder, allowing for exact matches and wildcard starts in the table names.
`sn_me.default.topic.icon`	This property sets the default icon for topics displayed in the Now Mobile application, influencing user experience and interface consistency.
`sn_me.taxonomy_enabled`	This property enables or disables taxonomy functionality within the Now Mobile application, affecting how content is categorized and accessed.
`sn_me_todos.all_approvals_mobile_enabled`	This property enables the display of all approval requests in the sysapproval table on mobile devices, enhancing mobile task management.
`sn_me_webview.mesp_theme`	This property configures the visual theme for mobile webviews, impacting the overall appearance and user interface.
`sn_wsd_core.show_book_uber`	This property controls the visibility of the Book Uber button in the Now® Mobile app, enabling users to book rides from their reservations.
`tablet.footer.text`	This property sets the footer text for the tablet UI, allowing for customization of the displayed copyright information.
`tablet.header.text`	This property sets the string value that appears in the tablet UI header, allowing for customization of the header display.