Property reference

`glide.sg.offline.scheduled_download.cachesync_offset`

The glide.sg.offline.scheduled_download.cachesync_offset property defines the number of minutes before a user's shift when the system starts generating offline payloads. Admins should adjust this value to ensure users have the most current data available when beginning their work, especially in low-connectivity areas.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	This property sets the time offset for initiating offline cache generation relative to a user's scheduled shift.
What area does it affect?	Offline data synchronization
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring offline caching settings for users.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`glide.sg.offline.scheduled_download.cachesync_offset`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... values for the system properties. Configuration of system properties for scheduled offline cache download Property Description glide.sg.offline.scheduled_download.enabled Enable scheduled downloading for all Agent app users. ▪Type: true/false ▪Default value: false glide.sg.offline.scheduled_download.cachesync_offset Number of minutes before a user's shift to begin payload generation. The property value is in minutes. Note: Do not set the value of this property to less than the ...

Brazil docs View supporting context

Context preview Snippet 2

... logos may be trademarks of the respective companies with which they are associated. 120 Topic Sub topic Property name Control when data is being downloaded for offline usage Scheduled jobs glide.sg.offline.scheduled_download.cachesync_offset Control when data is being downloaded for offline usage Scheduled jobs glide.sg.offline.scheduled_download.reminder_offset Control when data is being downloaded for offline usage Scheduled jobs glide.sg.offline_payload.refresh_frequency Control when data is being downloaded ...

More in `glide.sg`

Other properties in the same namespace.

glide.sg.offline.incremental.retrieved.grace_period This property defines the grace period in milliseconds for retaining offline incremental data before it is dee glide.sg.offline.incremental.silent_push.max_pushes_per_hour It restricts the number of silent push notifications for incremental offline updates to a specified maximum pe glide.sg.offline.incremental.silent_push.min_wait_time This property specifies the minimum interval between consecutive silent push notifications for incremental off glide.sg.offline.roles It defines a comma-separated list of role names that can utilize offline mode, thereby controlling access to o glide.sg.offline.scheduled_download.enabled This property controls whether the scheduled offline cache download feature is active, impacting how data is c glide.sg.reauthentication.single_use_token This property, when enabled, ensures that reauthentication tokens are single-use, enhancing security by preven glide.sg.require_mobile_application_pin This property enforces the requirement for mobile users to set a local application PIN, improving security for glide.sg.rest.authentication_failure_message This property sets the specific message returned to users when their authentication attempt fails due to an in

All 53 properties in glide.sg →