sa_analytics.rca.filter_interval_in_hours Sets how many hours of incident history the RCA analysis filter includes. At the default of 168 hours, users see incidents from the previous seven days; changing the interval expands or narrows the records available for analysis.
168The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Sets the number of hours back that the incident data filter reaches for RCA analysis, defaulting to 168 hours when unset. |
|---|---|
| What area does it affect? | RCA incident analysis |
| What does the default mean? | The default value is "168", which sets the baseline numeric behavior for this property. |
| When should you review it? | When changing how much incident history users can see in RCA analysis |
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name | sa_analytics.rca.filter_interval_in_hours |
|---|---|
| Type | integer |
| Application | Not stated |
| Default value | 168 |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sys_script_include.do?sys_id=3b5b8572c722001049a0362c14c2601e
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