Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets the display duration for the PRC status banner shown when a status response is returned. |
| What area does it affect? |
PRC status banner |
| What does the default mean? |
The default value is "30", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review when adjusting how long users have to see PRC status updates. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
sa_analytics.rca.prc_status_banner_timeout |
| Type |
integer |
| Application |
Not stated |
| Default value |
30 |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: CallToPRCTrigger
The system property is read when a PRC status response is returned, setting how long its status banner remains visible to users. It uses the configured value as an integer, falling back to 30 if the value is missing or invalid.
/sys_script_include.do?sys_id=6233115d2be53210efe2f99fe291bfb8
More in sa_analytics
Other properties in the same namespace.
All 62 properties in sa_analytics →