SN System Properties Reference
Property reference

sa_analytics.rca.use_root_cause_timestamp_for_group_alert

Uses the root-cause record’s creation time for a group alert when no secondary alert has a root-cause worknote time. Disabled by default, it leaves this fallback unused; without an eligible creation time, no message is returned.

Default
false
Type
boolean
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? When enabled, uses the root-cause record’s creation time for a group alert if no secondary alert has a root-cause worknote time.
What area does it affect? Root cause analysis group alerts
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review when changing how group alerts are timestamped if secondary alerts lack a root-cause worknote time.

Property record

No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.

Property name sa_analytics.rca.use_root_cause_timestamp_for_group_alert
Type boolean
Application Not stated
Default value false
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Used in

Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.

Script include: EvtMgmtPRCTrigger The setting is read only when no secondary alert has a root-cause worknote time. If enabled and the root-cause record has a creation time, that time is used; otherwise, no message is returned. Its default is false. /sys_script_include.do?sys_id=0509968e2fd9f6109e3b232bcfa4e3cf

More in sa_analytics

Other properties in the same namespace.

sa_analytics.rca.purge_probes This property configures the maximum number of concurrent purge probes allowed on the MID server, impacting… sa_analytics.rca.query_probability_threshold It defines the confidence score percentage threshold that must be met for RCA correlated alert groups to… sa_analytics.rca.query_probes This property configures the maximum number of parallel query probes that can be run on the MID server… sa_analytics.rca.smc_model This property determines whether a binary model is utilized for root cause analysis, impacting how root… sa_analytics.rca.use_root_cause_timestamp_for_single_alert When no first PRC worknote time is found for a single alert, the setting uses the root-cause record's… sa_analytics.rca_enabled This property determines whether root cause analysis is performed on alerts linked to business services… sa_analytics.rca_same_reasoning_use_newer This property configures the scoring order for root cause analyses with identical reasoning, allowing newer… sa_analytics.rca_task_table_max_records This property determines the limit on the number of probable root causes presented in the analysis table…

All 62 properties in sa_analytics →