Property reference

sa_analytics.rca_enabled

The sa_analytics.rca_enabled property enables or disables root cause analysis for business services. When enabled, it helps identify root-cause configuration items (CIs) associated with alerts, which is crucial for effective incident management.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property determines whether root cause analysis is performed on alerts linked to business services, impacting the identification of underlying issues.
What area does it affect? Alert Aggregation and RCA
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property when configuring alert management for business services or troubleshooting incident resolution processes.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sa_analytics.rca_enabled
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Context preview Snippet 1
... aggregations and root cause CI analysis. • Type: choice list • Default value: Info • Other possible values: ◦Warning ◦Minor ◦Major ◦Critical • Location: Alert Aggregation and RCA > Properties sa_analytics.rca_enabled Enables (true) or disables (false) root cause analysis for business services. Enables RCA for alerts associated with business services, to identify root-cause CIs. © 2026 ServiceNow, Inc. All rights reserved. ...

More in sa_analytics

Other properties in the same namespace.

All 45 properties in sa_analytics →