Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
This property determines whether root cause analysis is performed on alerts linked to business services, impacting the identification of underlying issues. |
| What area does it affect? |
Alert Aggregation and RCA |
| What does the default mean? |
No default value is stated in the ServiceNow documentation. |
| When should you review it? |
Review this property when configuring alert management for business services or troubleshooting incident resolution processes. |
Property record
Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.
| Property name |
sa_analytics.rca_enabled |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not stated |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... aggregations and root cause CI analysis. • Type: choice list • Default value: Info • Other possible values: ◦Warning ◦Minor ◦Major ◦Critical • Location: Alert Aggregation and RCA > Properties sa_analytics.rca_enabled Enables (true) or disables (false) root cause analysis for business services. Enables RCA for alerts associated with business services, to identify root-cause CIs. © 2026 ServiceNow, Inc. All rights reserved. ...
More in sa_analytics
Other properties in the same namespace.
All 45 properties in sa_analytics →