Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets how many contacts from a communication plan are included when resolving contacts to user IDs; the effective limit is one more than the configured value. |
| What area does it affect? |
Communication plan contact resolution |
| What does the default mean? |
No out of the box record exists and the scripts that read it pass no fallback value. |
| When should you review it? |
Review when changing how many communication plan contacts are included in user ID resolution. |
Property record
No out of the box record exists. ServiceNow scripts read this property; create it to change the behavior.
| Property name |
sn_comm_management.max_contact_limit |
| Type |
Not stated |
| Application |
Not stated |
| Default value |
Not set |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Script include: CommunicationManagementUtilSNC
It sets the contact limit used when resolving a communication plan’s contacts to user IDs, affecting how many contacts are included. The configured number is increased by one; if no value is supplied, the default is 10,000, making the limit 10,001.
/sys_script_include.do?sys_id=1b91fb105350130009170ef5d5dc345d
More in sn_comm_management
Other properties in the same namespace.
All 9 properties in sn_comm_management →