Category · 133 properties

ServiceNow HR & Employee Experience properties

This group of properties configures behavior across ServiceNow HR and Employee Experience features, including HR services, workplace reservations, and skills management. Admins and developers can consult them when configuring these capabilities, investigating unexpected behavior, or reviewing security scope settings—for example, glide.enforce_security_scope.sn_hr_core and com.snc.skills_management.skill_level_color_map.

Most common namespaces: sn_hr_core 26 sn_wsd_rsv 26 Other namespaces 15 glide.ui 12 glide.enforce_security_scope 9 sn_ex_sp 9

cmn_skill_category.code.last_generated This property maintains the most recent unique code used for skill categories, ensuring that new codes generated do not duplicate existing ones.
com.glide.cs.unified.skill_applicability_extension.enabled This property determines whether the unified skill applicability extension is active, impacting how skills are applied within the system.
com.snc.resource_management.average_daily_fte This property sets the standard number of hours representing a full-time workday, influencing resource allocation calculations in planning.
com.snc.skills_management.skill_level_color_map This property configures the color mapping for different skill levels, allowing for customized visual representation in the user interface.
com.snc.skills_management.task_skill_migrated_tables It indicates which tables have already had their Skills field migrated to the Task Skills [task_m2m_skill] table, preventing duplicate migrations.
glide.enforce_security_scope.sn_hr_agent_ws This property ensures that only users with the correct permissions can access data in the Agent Workspace for HR Case Management, preventing unauthorized access.
glide.enforce_security_scope.sn_hr_awa This boolean property determines whether security scopes are enforced for the Advanced Work Assignment application, enhancing data protection and user access control.
glide.enforce_security_scope.sn_hr_core This property ensures that only application-specific ACLs are evaluated for access to data in primary tables, enhancing data security.
glide.enforce_security_scope.sn_hr_ef This boolean property determines whether security scope enforcement is applied to the Employee Document Management application, restricting access based on user roles.
glide.enforce_security_scope.sn_hr_er This boolean property, set to true by default, ensures that only authorized users can access specific data within the Employee Relations application.
glide.enforce_security_scope.sn_hr_le This property restricts access to HR Lifecycle Events data by enforcing ACLs specific to the 'sn_hr_le' scope, thereby enhancing data security.
glide.enforce_security_scope.sn_hr_le_ent This boolean property enforces scoped ACLs specifically for the Human Resources: Lifecycle Enterprise application, ensuring that only authorized users can access certain functionalities.
glide.enforce_security_scope.sn_hr_sp This boolean property determines whether security scopes are enforced within the HR Service Portal, enhancing data protection.
glide.enforce_security_scope.sn_hr_va This property enforces application-specific access control, preventing unauthorized access to HR data by limiting ACLs to the sn_hr_va scope.
glide.platform_ml.auto_training.enabled This property controls whether the predictive model for HR case classification is automatically trained when specific conditions are met, enhancing case management efficiency.
glide.ui.sn_coaching_assessment_activity.fields This property specifies which fields are shown in the coaching assessment activity formatter, impacting how assessment details are presented to users.
glide.ui.sn_hr_core_case_activity.fields This property specifies which fields are shown in the HR Case activity formatter, impacting how case activities are presented to users.
glide.ui.sn_hr_core_case_operations_activity.fields This property specifies which fields appear in the HRIT Operations Case activity formatter, impacting how case details are presented to users.
glide.ui.sn_hr_core_case_payroll_activity.fields This property specifies which fields appear in the HR Payroll Case activity formatter, impacting how case details are presented to users.
glide.ui.sn_hr_core_case_talent_management_activity.fields This property specifies which fields are shown in the HR Talent Management Case activity formatter, impacting how case details are presented to users.
glide.ui.sn_hr_core_case_total_rewards_activity.fields This property specifies which fields are shown in the HR Total Rewards Case activity formatter, impacting user visibility and interaction.
glide.ui.sn_hr_core_case_workforce_admin_activity.fields This property specifies which fields appear in the HR Workforce Administration Case activity formatter, impacting how case details are presented to users.
glide.ui.sn_hr_core_profile_activity.fields It configures the specific fields shown in the HR Profile activity formatter, impacting how employee data is presented.
glide.ui.sn_hr_core_task_activity.fields This property specifies which fields appear in the HR Task activity formatter, influencing how task details are presented to users.
glide.ui.sn_hr_er_case_activity.fields This property specifies which fields appear in the Employee Relations Case activity formatter, impacting how case details are presented to users.
glide.ui.sn_hr_le_case_activity.fields This property specifies which fields are shown in the HR Lifecycle Events case activity formatter, impacting how case details are presented to users.
glide.ui.stream_icon.sn_hr_core_case This boolean property controls the display of stream icons associated with HR core cases in the ServiceNow interface, affecting how users interact with case information.
promin.wfo.run_frequency This property configures how often workforce optimization tasks are executed, with a default frequency of 7 days.
sn_cd.enable_precomputed_audiences This property determines whether precomputed audiences are utilized in Company Events, affecting how audiences are generated and updated.
sn_cd.show_employment_ended_users This boolean property controls the visibility of ended employment users within the content publishing application.
sn_cd.todo.max_assignees It limits the number of users that can be assigned to a single task, ensuring manageable workloads and clear accountability.
sn_cd.todo.max_users_per_event This property limits the number of users added per event to enhance performance and manageability in the Content Publishing application.
sn_coaching.default_skill_limitation This property defines the default limit on the number of skills shown in the Skill Matrix, impacting how skills are presented to users.
sn_employee.app_access_grant_stagger This property configures the delay in seconds between access grant events for employees, helping to manage system load effectively.
sn_employee.app_access_revoke_stagger This property sets a delay in seconds for processing access revocation events, allowing for staggered handling of such requests.
sn_employee.app_version This property defines the current version of the Employee Profile application, impacting how features and updates are applied.
sn_employee.apply_employee_profile_ml_model This property allows HR customers to utilize machine learning models for enhanced analysis and features in Employee Profile configurations.
sn_employee.employee_profile_enabled This property enables or disables the employee profile feature within the Employee Profile application, impacting how employee data is handled.
sn_employee.max_users_per_grant_event This property sets the limit on the number of users batched during license granting events, impacting performance and resource allocation.
sn_employee.refresh_app_event_stagger This property sets the interval in seconds for staggering refresh events related to app licensing, with a default of 300 seconds.
sn_ex_ai_portal.current_experience This property determines which Employee Slate experience is currently active for notification URL construction, impacting how notifications are delivered to users.
sn_ex_ai_portal.show_task_config_actions This boolean property determines whether task-related actions from the To-do configuration are visible in task details.
sn_ex_ai_portal.show_ticket_config_actions This boolean property determines whether actions from the standard ticket configuration are visible in ticket details for requests.
sn_ex_emp_fd.ex.email.redirection.portal.sysId This property defines the unique identifier for email redirection within the Employee Experience portal, impacting how users receive notifications.
sn_ex_sp.default.taxonomy.icon This property sets the default icon for taxonomy topics by referencing a specific image record in the system.
sn_ex_sp.enable.image.url.support Enabling this property allows the URL field to be utilized for image sources in designated tables, improving content presentation.
sn_ex_sp.max.favorite.items This property limits the number of favorite items a user can save, impacting how users organize and access frequently used resources.
sn_ex_sp.megamenu_async_load This property controls whether the Mega Menu loads asynchronously, impacting how quickly users can interact with the menu.
sn_ex_sp.megamenu_async_load_skeleton_view This property determines whether a skeleton loader is shown while the Mega Menu asynchronously loads its data, enhancing user experience during loading times.
sn_ex_sp.megamenu_async_timeout This property specifies the maximum time allowed for the asynchronous megamenu to load before aborting the operation and showing an error message.
sn_ex_sp.topic.numberOfContent.weight This property determines the influence of content item quantity on the popularity score of a topic within the Employee Center.
sn_ex_sp.topic.totalPopularity.weight This property defines the weight assigned to the total popularity variable, impacting the overall popularity score of topics.
sn_ex_sp.u_allow.rollup.mesp This boolean property controls the inclusion of child topics in the MESP, affecting the visibility of related content.
sn_ex_sp_pro.appointment_booking_opt_in This boolean property determines whether the appointment booking feature is active for users in the Employee Center Pro application.
sn_ex_sp_pro.refresh_defn_on_route_change This property determines whether multiple Experience feedback definitions are refreshed upon a route change within the Employee Center Pro application.
sn_gamification.levels_limit This property limits the number of gamification levels available in the system, with a default setting of 10 levels.
sn_hr_agent_ws.min_admin_count This property defines the minimum number of HR administrators that must be available in the Agent Workspace to effectively manage cases.
sn_hr_core.auto_categorization This property activates the automatic categorization of HR cases based on predefined criteria, reducing manual effort in case sorting.
sn_hr_core.bulk_case_parent_service This property defines the HR service used for parent bulk cases, impacting how bulk cases are processed in the system.
sn_hr_core.case_auto_assignment This property configures the system to automatically determine the assignment group for HR cases based on specific case details, enhancing efficiency in case handling.
sn_hr_core.case_auto_categorization This property activates machine learning suggestions for auto categorizing HR cases in the Agent Workspace, streamlining case management.
sn_hr_core.create_new_survey_instances This property toggles the creation of new survey instances for users who have already completed a survey, enabling or restricting duplicate responses.
sn_hr_core.duplicate_hr_case_time_out This property defines the number of days that must pass before a warning appears when creating a duplicate HR case for the same subject and service.
sn_hr_core.hr_case_creation_default_fields This property specifies which fields are shown when creating bulk HR cases, allowing for collective configuration of case attributes.
sn_hr_core.hr_case_resolution_priority_mapping This property specifies the default priority levels assigned to HR cases when the Resolution requires field is set to Urgent agent action.
sn_hr_core.hr_email This property configures the general email address used for HR requests, defaulting to askhr@example.com.
sn_hr_core.hr_enforce_license This property enables or disables the enforcement of licensing checks for HR functionalities, impacting how HR processes are managed.
sn_hr_core.hr_phone This property configures the default contact phone number for HR inquiries, facilitating communication between employees and the HR department.
sn_hr_core.hr_profile_default_fields This property configures the default fields shown in HR profiles, allowing for customization of the displayed information.
sn_hr_core.hr_profile_editable_fields This property defines a list of editable fields in the HR profile, allowing users to update their personal information directly.
sn_hr_core.hr_profile_job_fields This property specifies which job-related fields are included in the HR Profile table, impacting how HR data is structured and accessed.
sn_hr_core.hr_vip_default_priority It defines the integer priority level assigned to cases opened for users identified as VIPs, with a default value of 2.
sn_hr_core.hri_auto_closure_days This property sets the automatic closure period for inactive HR cases, defaulting to two days.
sn_hr_core.inactive_tables This property specifies which tables are considered inactive within the Human Resources Core application, impacting data management and reporting.
sn_hr_core.isESignatureDataMigrated This property determines if e-signature data migration has been completed, affecting the operation of related features.
sn_hr_core.reclassify_default_transfer This property determines whether HR case numbers change during transfers, with options for standard or reclassify methods.
sn_hr_core.rollup_work_notes When enabled, this property consolidates work notes from HR tasks into the corresponding HR case, enhancing visibility and context for HR agents.
sn_hr_core.sync.exclusion_fields.create_profile This property defines which user fields are not synchronized to the HR Profile upon its creation, helping to maintain data privacy and relevance.
sn_hr_core.sync.exclusion_fields.profile It configures which fields in the HR profile table are excluded from synchronization with the User table, ensuring data integrity.
sn_hr_core.sync.exclusion_fields.sys_user This property defines a comma-separated list of user fields that will not be synchronized with the HR profile, ensuring that critical information remains intact.
sn_hr_core.transfer_case.ignored_fields This property lists the fields that are excluded from being copied over when transferring HR cases, allowing for controlled data management.
sn_hr_core.use_hr_case_user_in_pdf_name It configures the PDF document naming to include the HR case user's name instead of the current user's name, enhancing clarity in document identification.
sn_hr_core.user_job_common_columns This property enables the synchronization of specified common columns between the job and user tables, facilitating data consistency.
sn_hr_cornerstone.filtered_learning_objects This property allows the addition or removal of specific learning object IDs that appear on the To-dos page, impacting user training visibility.
sn_hr_er.exchange_online_max_candidate This property configures the limit on available time slots for interviews scheduled via Microsoft Exchange integration, with a default of 500 slots.
sn_hr_le.exclude_activity_types This property configures the exclusion of specified activity types, such as flow, content, and activity container, from the playbook display.
sn_hr_le.playbook_state_mapping It specifies how different record states in various HR-related tables translate to Playbook Activity states, facilitating consistent state management across the HR Playbook.
sn_hr_le.use_flow This property configures Lifecycle Events to use flow instead of the legacy workflow technology, impacting how various HR processes are automated.
sn_hr_le_ent.assign_business_roles_catalog It enables the assignment of business roles through a specified catalog item during lifecycle events, requiring the sys ID of the custom item if not using the default.
sn_hr_pa.min_admin_count This property specifies that a minimum of two scoped HR Performance Analytics administrators must be active for the application to function properly.
sn_hr_sp.employee_center_installed This property determines the installation status of the Employee Center, affecting the availability of related features and functionalities.
sn_hr_sp.hr_ask_a_question_enabled This property controls the visibility of the 'Ask a Question' link for HR cases and tasks, allowing employees to request help directly.
sn_hr_sp.min_admin_count This property defines the minimum count of administrators needed to manage HR services effectively, impacting workflow and service availability.
sn_hr_sp.todos_config_display_with_priority This property specifies whether to-do items are displayed based on priority or due date in the Employee Center.
sn_hr_sp.use_similar_user_query This property enables or disables the use of machine learning algorithms to find similar users for the Relevant For You Widget, affecting item relevance.
sn_iar_hr.hr_intent_solution_enable This property determines whether the Issue Auto Resolution for HR recommends Virtual Agent topics based on active intent mappings, improving case resolution efficiency.
sn_imt_core.visitor_syncing This property controls the synchronization of visitor records between the Safe Workplace and Workplace Visitor Management applications, ensuring updates in one system reflect in the other.
sn_imt_tracing.enable_sms_exposure_survey This property configures the system to automatically send SMS surveys to users identified as potentially exposed contacts when they are added to a case task.
sn_imt_tracing.show_contact_vaccination_status This property controls whether vaccination statuses are shown in the contact tracing visualization for case managers handling exposed contacts.
sn_interview_temp.filter_attr_allowed_tables This property defines the list of tables allowed for creating interview template tags, facilitating better organization and retrieval of interview questions.
sn_lg_investigate.ethics_complaints_assignment_group This property allows administrators to specify which group is assigned to handle ethics complaints submitted through the Employee Center.
sn_ta_applicant.sn_ta_applicant_onboarding_state This property specifies the starting state of the onboarding process, with a default value of '50,60'.
sn_ta_hiring_core.due_date_for_interview This property configures the default due date for submitting interview feedback, allowing customization of the feedback timeline.
sn_wsd_case.acceptance_timeout This property defines the maximum time allowed for user acceptance of case resolutions in Workplace Case Management, defaulting to 172800 seconds if not otherwise specified.
sn_wsd_case.lead_time_info_msg_for_limited_services This property controls the visibility of lead time messaging for workplace services, informing users about item availability and warnings for those with bypass roles.
sn_wsd_core.ENABLE_LOCATION_PRIVACY This property configures the level of privacy for employee location data, allowing for different privacy options to be set.
sn_wsd_maintenance.optmise_cleaning_min_utilisation_threshold This property determines the minimum utilization percentage required for maintenance cases to remain active, defaulting to 40%.
sn_wsd_rsv.additional_space_details_fields This property configures the comma-separated field names shown in the Space details side panel, enhancing user visibility of important space attributes during scheduling.
sn_wsd_rsv.approved_reservation_color This property sets the display color for approved reservations, impacting how they are visually represented in the Workplace Reservation Management application.
sn_wsd_rsv.awaiting_approval_reservation_color This property sets the display color for reservations pending approval, impacting how users visually identify these reservations in the application.
sn_wsd_rsv.awaiting_confirmation_reservation_color This property defines the visual color representation for reservations pending confirmation, impacting how users perceive their status in the event planning interface.
sn_wsd_rsv.blocker_user This property defines the user ID for the creation of blocker reservations, which are essential for managing preparation and clean-up tasks related to workplace reservations.
sn_wsd_rsv.cancel_unconfirmed_reservations It sets the duration in minutes after which a reservation will be canceled if not confirmed by the calendar provider, with a default of 360 minutes.
sn_wsd_rsv.completed_reservation_color This property defines the color representation for completed reservations, impacting how users visually identify these reservations in the application.
sn_wsd_rsv.confirmed_reservation_color This property defines the color representation for confirmed reservations, impacting how users visually identify these reservations in the application.
sn_wsd_rsv.conflicted_reservation_color This property sets the visual color representation for reservations that conflict within the Workplace Reservation Management application.
sn_wsd_rsv.display_invitees_on_outlook This property enables or disables the option for employees to add invitees to reservations made via the Microsoft Outlook Add-in, depending on the Allow invitees setting.
sn_wsd_rsv.draft_reservation_color This property sets the display color for draft reservations, allowing customization of the visual interface in the Event Planner.
sn_wsd_rsv.enable_auto_search This property enables automatic searching in the reservation portal when specific criteria are modified, streamlining the reservation process for users.
sn_wsd_rsv.enable_recurring_score This property determines whether recurring availability is shown for workplace locations when employees search for reservations.
sn_wsd_rsv.end_time_event_planner_schedule This property defines the default duration in minutes for the end time of events created in the Event Planner within the Workplace Reservation Management application.
sn_wsd_rsv.event_body_fields_event_planner_schedule This property allows configuration of comma-separated field names from the reservation table to be shown in the Reservation event in the Schedule view.
sn_wsd_rsv.in_progress_reservation_color This property sets the color for in-progress reservations, enhancing visibility and user engagement in the Workplace Reservation Management application.
sn_wsd_rsv.is_blocker_mandatory This property mandates blocker reservations for preparation and cleanup when extra services are requested, impacting reservation approvals and conflicts.
sn_wsd_rsv.max_dropdown_results This property limits the number of selectable items in dropdown filters to enhance user experience and performance in the Workplace Reservation Management application.
sn_wsd_rsv.page_size_event_planner_schedule This property defines the default page size for the event planner schedule, impacting how many events are visible at once.
sn_wsd_rsv.read_only_reservation_color This property sets the display color for read-only reservations, helping users easily distinguish them from editable ones.
sn_wsd_rsv.rejected_reservation_color This property sets the display color for rejected reservations, enhancing user visibility and experience within the reservation system.
sn_wsd_rsv.row_title_fields_event_planner_schedule This property configures the display of specific field names in the row titles of the event planner schedule view, enhancing user visibility of key space attributes.
sn_wsd_rsv.snap_duration_30_min This property sets the interval, in minutes, for how often the 30-minute schedule view refreshes.
sn_wsd_rsv.snap_duration_60_min This property sets the interval, in minutes, for how often the schedule view snaps to refresh in the Workplace Event Planner.
sn_wsd_rsv.start_time_event_planner_schedule This property defines the starting hour for scheduling events in the Event Planner, influencing how reservations are managed throughout the day.
sn_wsd_rsv.time_when_reservation_cancelled_without_check_in This property sets the cancellation time for reservations that are not checked in, helping to optimize space utilization in the Workplace Reservation Management application.