Category · 133 properties
ServiceNow HR & Employee Experience properties
This group of properties configures behavior across ServiceNow HR and Employee Experience features, including HR services, workplace reservations, and skills management. Admins and developers can consult them when configuring these capabilities, investigating unexpected behavior, or reviewing security scope settings—for example, glide.enforce_security_scope.sn_hr_core and com.snc.skills_management.skill_level_color_map.
Most common namespaces: sn_hr_core 26 sn_wsd_rsv 26 Other namespaces 15 glide.ui 12 glide.enforce_security_scope 9 sn_ex_sp 9
cmn_skill_category.code.last_generated |
This property maintains the most recent unique code used for skill categories, ensuring that new codes generated do not duplicate existing ones. |
com.glide.cs.unified.skill_applicability_extension.enabled |
This property determines whether the unified skill applicability extension is active, impacting how skills are applied within the system. |
com.snc.resource_management.average_daily_fte |
This property sets the standard number of hours representing a full-time workday, influencing resource allocation calculations in planning. |
com.snc.skills_management.skill_level_color_map |
This property configures the color mapping for different skill levels, allowing for customized visual representation in the user interface. |
com.snc.skills_management.task_skill_migrated_tables |
It indicates which tables have already had their Skills field migrated to the Task Skills [task_m2m_skill] table, preventing duplicate migrations. |
glide.enforce_security_scope.sn_hr_agent_ws |
This property ensures that only users with the correct permissions can access data in the Agent Workspace for HR Case Management, preventing unauthorized access. |
glide.enforce_security_scope.sn_hr_awa |
This boolean property determines whether security scopes are enforced for the Advanced Work Assignment application, enhancing data protection and user access control. |
glide.enforce_security_scope.sn_hr_core |
This property ensures that only application-specific ACLs are evaluated for access to data in primary tables, enhancing data security. |
glide.enforce_security_scope.sn_hr_ef |
This boolean property determines whether security scope enforcement is applied to the Employee Document Management application, restricting access based on user roles. |
glide.enforce_security_scope.sn_hr_er |
This boolean property, set to true by default, ensures that only authorized users can access specific data within the Employee Relations application. |
glide.enforce_security_scope.sn_hr_le |
This property restricts access to HR Lifecycle Events data by enforcing ACLs specific to the 'sn_hr_le' scope, thereby enhancing data security. |
glide.enforce_security_scope.sn_hr_le_ent |
This boolean property enforces scoped ACLs specifically for the Human Resources: Lifecycle Enterprise application, ensuring that only authorized users can access certain functionalities. |
glide.enforce_security_scope.sn_hr_sp |
This boolean property determines whether security scopes are enforced within the HR Service Portal, enhancing data protection. |
glide.enforce_security_scope.sn_hr_va |
This property enforces application-specific access control, preventing unauthorized access to HR data by limiting ACLs to the sn_hr_va scope. |
glide.platform_ml.auto_training.enabled |
This property controls whether the predictive model for HR case classification is automatically trained when specific conditions are met, enhancing case management efficiency. |
glide.ui.sn_coaching_assessment_activity.fields |
This property specifies which fields are shown in the coaching assessment activity formatter, impacting how assessment details are presented to users. |
glide.ui.sn_hr_core_case_activity.fields |
This property specifies which fields are shown in the HR Case activity formatter, impacting how case activities are presented to users. |
glide.ui.sn_hr_core_case_operations_activity.fields |
This property specifies which fields appear in the HRIT Operations Case activity formatter, impacting how case details are presented to users. |
glide.ui.sn_hr_core_case_payroll_activity.fields |
This property specifies which fields appear in the HR Payroll Case activity formatter, impacting how case details are presented to users. |
glide.ui.sn_hr_core_case_talent_management_activity.fields |
This property specifies which fields are shown in the HR Talent Management Case activity formatter, impacting how case details are presented to users. |
glide.ui.sn_hr_core_case_total_rewards_activity.fields |
This property specifies which fields are shown in the HR Total Rewards Case activity formatter, impacting user visibility and interaction. |
glide.ui.sn_hr_core_case_workforce_admin_activity.fields |
This property specifies which fields appear in the HR Workforce Administration Case activity formatter, impacting how case details are presented to users. |
glide.ui.sn_hr_core_profile_activity.fields |
It configures the specific fields shown in the HR Profile activity formatter, impacting how employee data is presented. |
glide.ui.sn_hr_core_task_activity.fields |
This property specifies which fields appear in the HR Task activity formatter, influencing how task details are presented to users. |
glide.ui.sn_hr_er_case_activity.fields |
This property specifies which fields appear in the Employee Relations Case activity formatter, impacting how case details are presented to users. |
glide.ui.sn_hr_le_case_activity.fields |
This property specifies which fields are shown in the HR Lifecycle Events case activity formatter, impacting how case details are presented to users. |
glide.ui.stream_icon.sn_hr_core_case |
This boolean property controls the display of stream icons associated with HR core cases in the ServiceNow interface, affecting how users interact with case information. |
promin.wfo.run_frequency |
This property configures how often workforce optimization tasks are executed, with a default frequency of 7 days. |
sn_cd.enable_precomputed_audiences |
This property determines whether precomputed audiences are utilized in Company Events, affecting how audiences are generated and updated. |
sn_cd.show_employment_ended_users |
This boolean property controls the visibility of ended employment users within the content publishing application. |
sn_cd.todo.max_assignees |
It limits the number of users that can be assigned to a single task, ensuring manageable workloads and clear accountability. |
sn_cd.todo.max_users_per_event |
This property limits the number of users added per event to enhance performance and manageability in the Content Publishing application. |
sn_coaching.default_skill_limitation |
This property defines the default limit on the number of skills shown in the Skill Matrix, impacting how skills are presented to users. |
sn_employee.app_access_grant_stagger |
This property configures the delay in seconds between access grant events for employees, helping to manage system load effectively. |
sn_employee.app_access_revoke_stagger |
This property sets a delay in seconds for processing access revocation events, allowing for staggered handling of such requests. |
sn_employee.app_version |
This property defines the current version of the Employee Profile application, impacting how features and updates are applied. |
sn_employee.apply_employee_profile_ml_model |
This property allows HR customers to utilize machine learning models for enhanced analysis and features in Employee Profile configurations. |
sn_employee.employee_profile_enabled |
This property enables or disables the employee profile feature within the Employee Profile application, impacting how employee data is handled. |
sn_employee.max_users_per_grant_event |
This property sets the limit on the number of users batched during license granting events, impacting performance and resource allocation. |
sn_employee.refresh_app_event_stagger |
This property sets the interval in seconds for staggering refresh events related to app licensing, with a default of 300 seconds. |
sn_ex_ai_portal.current_experience |
This property determines which Employee Slate experience is currently active for notification URL construction, impacting how notifications are delivered to users. |
sn_ex_ai_portal.show_task_config_actions |
This boolean property determines whether task-related actions from the To-do configuration are visible in task details. |
sn_ex_ai_portal.show_ticket_config_actions |
This boolean property determines whether actions from the standard ticket configuration are visible in ticket details for requests. |
sn_ex_emp_fd.ex.email.redirection.portal.sysId |
This property defines the unique identifier for email redirection within the Employee Experience portal, impacting how users receive notifications. |
sn_ex_sp.default.taxonomy.icon |
This property sets the default icon for taxonomy topics by referencing a specific image record in the system. |
sn_ex_sp.enable.image.url.support |
Enabling this property allows the URL field to be utilized for image sources in designated tables, improving content presentation. |
sn_ex_sp.max.favorite.items |
This property limits the number of favorite items a user can save, impacting how users organize and access frequently used resources. |
sn_ex_sp.megamenu_async_load |
This property controls whether the Mega Menu loads asynchronously, impacting how quickly users can interact with the menu. |
sn_ex_sp.megamenu_async_load_skeleton_view |
This property determines whether a skeleton loader is shown while the Mega Menu asynchronously loads its data, enhancing user experience during loading times. |
sn_ex_sp.megamenu_async_timeout |
This property specifies the maximum time allowed for the asynchronous megamenu to load before aborting the operation and showing an error message. |
sn_ex_sp.topic.numberOfContent.weight |
This property determines the influence of content item quantity on the popularity score of a topic within the Employee Center. |
sn_ex_sp.topic.totalPopularity.weight |
This property defines the weight assigned to the total popularity variable, impacting the overall popularity score of topics. |
sn_ex_sp.u_allow.rollup.mesp |
This boolean property controls the inclusion of child topics in the MESP, affecting the visibility of related content. |
sn_ex_sp_pro.appointment_booking_opt_in |
This boolean property determines whether the appointment booking feature is active for users in the Employee Center Pro application. |
sn_ex_sp_pro.refresh_defn_on_route_change |
This property determines whether multiple Experience feedback definitions are refreshed upon a route change within the Employee Center Pro application. |
sn_gamification.levels_limit |
This property limits the number of gamification levels available in the system, with a default setting of 10 levels. |
sn_hr_agent_ws.min_admin_count |
This property defines the minimum number of HR administrators that must be available in the Agent Workspace to effectively manage cases. |
sn_hr_core.auto_categorization |
This property activates the automatic categorization of HR cases based on predefined criteria, reducing manual effort in case sorting. |
sn_hr_core.bulk_case_parent_service |
This property defines the HR service used for parent bulk cases, impacting how bulk cases are processed in the system. |
sn_hr_core.case_auto_assignment |
This property configures the system to automatically determine the assignment group for HR cases based on specific case details, enhancing efficiency in case handling. |
sn_hr_core.case_auto_categorization |
This property activates machine learning suggestions for auto categorizing HR cases in the Agent Workspace, streamlining case management. |
sn_hr_core.create_new_survey_instances |
This property toggles the creation of new survey instances for users who have already completed a survey, enabling or restricting duplicate responses. |
sn_hr_core.duplicate_hr_case_time_out |
This property defines the number of days that must pass before a warning appears when creating a duplicate HR case for the same subject and service. |
sn_hr_core.hr_case_creation_default_fields |
This property specifies which fields are shown when creating bulk HR cases, allowing for collective configuration of case attributes. |
sn_hr_core.hr_case_resolution_priority_mapping |
This property specifies the default priority levels assigned to HR cases when the Resolution requires field is set to Urgent agent action. |
sn_hr_core.hr_email |
This property configures the general email address used for HR requests, defaulting to askhr@example.com. |
sn_hr_core.hr_enforce_license |
This property enables or disables the enforcement of licensing checks for HR functionalities, impacting how HR processes are managed. |
sn_hr_core.hr_phone |
This property configures the default contact phone number for HR inquiries, facilitating communication between employees and the HR department. |
sn_hr_core.hr_profile_default_fields |
This property configures the default fields shown in HR profiles, allowing for customization of the displayed information. |
sn_hr_core.hr_profile_editable_fields |
This property defines a list of editable fields in the HR profile, allowing users to update their personal information directly. |
sn_hr_core.hr_profile_job_fields |
This property specifies which job-related fields are included in the HR Profile table, impacting how HR data is structured and accessed. |
sn_hr_core.hr_vip_default_priority |
It defines the integer priority level assigned to cases opened for users identified as VIPs, with a default value of 2. |
sn_hr_core.hri_auto_closure_days |
This property sets the automatic closure period for inactive HR cases, defaulting to two days. |
sn_hr_core.inactive_tables |
This property specifies which tables are considered inactive within the Human Resources Core application, impacting data management and reporting. |
sn_hr_core.isESignatureDataMigrated |
This property determines if e-signature data migration has been completed, affecting the operation of related features. |
sn_hr_core.reclassify_default_transfer |
This property determines whether HR case numbers change during transfers, with options for standard or reclassify methods. |
sn_hr_core.rollup_work_notes |
When enabled, this property consolidates work notes from HR tasks into the corresponding HR case, enhancing visibility and context for HR agents. |
sn_hr_core.sync.exclusion_fields.create_profile |
This property defines which user fields are not synchronized to the HR Profile upon its creation, helping to maintain data privacy and relevance. |
sn_hr_core.sync.exclusion_fields.profile |
It configures which fields in the HR profile table are excluded from synchronization with the User table, ensuring data integrity. |
sn_hr_core.sync.exclusion_fields.sys_user |
This property defines a comma-separated list of user fields that will not be synchronized with the HR profile, ensuring that critical information remains intact. |
sn_hr_core.transfer_case.ignored_fields |
This property lists the fields that are excluded from being copied over when transferring HR cases, allowing for controlled data management. |
sn_hr_core.use_hr_case_user_in_pdf_name |
It configures the PDF document naming to include the HR case user's name instead of the current user's name, enhancing clarity in document identification. |
sn_hr_core.user_job_common_columns |
This property enables the synchronization of specified common columns between the job and user tables, facilitating data consistency. |
sn_hr_cornerstone.filtered_learning_objects |
This property allows the addition or removal of specific learning object IDs that appear on the To-dos page, impacting user training visibility. |
sn_hr_er.exchange_online_max_candidate |
This property configures the limit on available time slots for interviews scheduled via Microsoft Exchange integration, with a default of 500 slots. |
sn_hr_le.exclude_activity_types |
This property configures the exclusion of specified activity types, such as flow, content, and activity container, from the playbook display. |
sn_hr_le.playbook_state_mapping |
It specifies how different record states in various HR-related tables translate to Playbook Activity states, facilitating consistent state management across the HR Playbook. |
sn_hr_le.use_flow |
This property configures Lifecycle Events to use flow instead of the legacy workflow technology, impacting how various HR processes are automated. |
sn_hr_le_ent.assign_business_roles_catalog |
It enables the assignment of business roles through a specified catalog item during lifecycle events, requiring the sys ID of the custom item if not using the default. |
sn_hr_pa.min_admin_count |
This property specifies that a minimum of two scoped HR Performance Analytics administrators must be active for the application to function properly. |
sn_hr_sp.employee_center_installed |
This property determines the installation status of the Employee Center, affecting the availability of related features and functionalities. |
sn_hr_sp.hr_ask_a_question_enabled |
This property controls the visibility of the 'Ask a Question' link for HR cases and tasks, allowing employees to request help directly. |
sn_hr_sp.min_admin_count |
This property defines the minimum count of administrators needed to manage HR services effectively, impacting workflow and service availability. |
sn_hr_sp.todos_config_display_with_priority |
This property specifies whether to-do items are displayed based on priority or due date in the Employee Center. |
sn_hr_sp.use_similar_user_query |
This property enables or disables the use of machine learning algorithms to find similar users for the Relevant For You Widget, affecting item relevance. |
sn_iar_hr.hr_intent_solution_enable |
This property determines whether the Issue Auto Resolution for HR recommends Virtual Agent topics based on active intent mappings, improving case resolution efficiency. |
sn_imt_core.visitor_syncing |
This property controls the synchronization of visitor records between the Safe Workplace and Workplace Visitor Management applications, ensuring updates in one system reflect in the other. |
sn_imt_tracing.enable_sms_exposure_survey |
This property configures the system to automatically send SMS surveys to users identified as potentially exposed contacts when they are added to a case task. |
sn_imt_tracing.show_contact_vaccination_status |
This property controls whether vaccination statuses are shown in the contact tracing visualization for case managers handling exposed contacts. |
sn_interview_temp.filter_attr_allowed_tables |
This property defines the list of tables allowed for creating interview template tags, facilitating better organization and retrieval of interview questions. |
sn_lg_investigate.ethics_complaints_assignment_group |
This property allows administrators to specify which group is assigned to handle ethics complaints submitted through the Employee Center. |
sn_ta_applicant.sn_ta_applicant_onboarding_state |
This property specifies the starting state of the onboarding process, with a default value of '50,60'. |
sn_ta_hiring_core.due_date_for_interview |
This property configures the default due date for submitting interview feedback, allowing customization of the feedback timeline. |
sn_wsd_case.acceptance_timeout |
This property defines the maximum time allowed for user acceptance of case resolutions in Workplace Case Management, defaulting to 172800 seconds if not otherwise specified. |
sn_wsd_case.lead_time_info_msg_for_limited_services |
This property controls the visibility of lead time messaging for workplace services, informing users about item availability and warnings for those with bypass roles. |
sn_wsd_core.ENABLE_LOCATION_PRIVACY |
This property configures the level of privacy for employee location data, allowing for different privacy options to be set. |
sn_wsd_maintenance.optmise_cleaning_min_utilisation_threshold |
This property determines the minimum utilization percentage required for maintenance cases to remain active, defaulting to 40%. |
sn_wsd_rsv.additional_space_details_fields |
This property configures the comma-separated field names shown in the Space details side panel, enhancing user visibility of important space attributes during scheduling. |
sn_wsd_rsv.approved_reservation_color |
This property sets the display color for approved reservations, impacting how they are visually represented in the Workplace Reservation Management application. |
sn_wsd_rsv.awaiting_approval_reservation_color |
This property sets the display color for reservations pending approval, impacting how users visually identify these reservations in the application. |
sn_wsd_rsv.awaiting_confirmation_reservation_color |
This property defines the visual color representation for reservations pending confirmation, impacting how users perceive their status in the event planning interface. |
sn_wsd_rsv.blocker_user |
This property defines the user ID for the creation of blocker reservations, which are essential for managing preparation and clean-up tasks related to workplace reservations. |
sn_wsd_rsv.cancel_unconfirmed_reservations |
It sets the duration in minutes after which a reservation will be canceled if not confirmed by the calendar provider, with a default of 360 minutes. |
sn_wsd_rsv.completed_reservation_color |
This property defines the color representation for completed reservations, impacting how users visually identify these reservations in the application. |
sn_wsd_rsv.confirmed_reservation_color |
This property defines the color representation for confirmed reservations, impacting how users visually identify these reservations in the application. |
sn_wsd_rsv.conflicted_reservation_color |
This property sets the visual color representation for reservations that conflict within the Workplace Reservation Management application. |
sn_wsd_rsv.display_invitees_on_outlook |
This property enables or disables the option for employees to add invitees to reservations made via the Microsoft Outlook Add-in, depending on the Allow invitees setting. |
sn_wsd_rsv.draft_reservation_color |
This property sets the display color for draft reservations, allowing customization of the visual interface in the Event Planner. |
sn_wsd_rsv.enable_auto_search |
This property enables automatic searching in the reservation portal when specific criteria are modified, streamlining the reservation process for users. |
sn_wsd_rsv.enable_recurring_score |
This property determines whether recurring availability is shown for workplace locations when employees search for reservations. |
sn_wsd_rsv.end_time_event_planner_schedule |
This property defines the default duration in minutes for the end time of events created in the Event Planner within the Workplace Reservation Management application. |
sn_wsd_rsv.event_body_fields_event_planner_schedule |
This property allows configuration of comma-separated field names from the reservation table to be shown in the Reservation event in the Schedule view. |
sn_wsd_rsv.in_progress_reservation_color |
This property sets the color for in-progress reservations, enhancing visibility and user engagement in the Workplace Reservation Management application. |
sn_wsd_rsv.is_blocker_mandatory |
This property mandates blocker reservations for preparation and cleanup when extra services are requested, impacting reservation approvals and conflicts. |
sn_wsd_rsv.max_dropdown_results |
This property limits the number of selectable items in dropdown filters to enhance user experience and performance in the Workplace Reservation Management application. |
sn_wsd_rsv.page_size_event_planner_schedule |
This property defines the default page size for the event planner schedule, impacting how many events are visible at once. |
sn_wsd_rsv.read_only_reservation_color |
This property sets the display color for read-only reservations, helping users easily distinguish them from editable ones. |
sn_wsd_rsv.rejected_reservation_color |
This property sets the display color for rejected reservations, enhancing user visibility and experience within the reservation system. |
sn_wsd_rsv.row_title_fields_event_planner_schedule |
This property configures the display of specific field names in the row titles of the event planner schedule view, enhancing user visibility of key space attributes. |
sn_wsd_rsv.snap_duration_30_min |
This property sets the interval, in minutes, for how often the 30-minute schedule view refreshes. |
sn_wsd_rsv.snap_duration_60_min |
This property sets the interval, in minutes, for how often the schedule view snaps to refresh in the Workplace Event Planner. |
sn_wsd_rsv.start_time_event_planner_schedule |
This property defines the starting hour for scheduling events in the Event Planner, influencing how reservations are managed throughout the day. |
sn_wsd_rsv.time_when_reservation_cancelled_without_check_in |
This property sets the cancellation time for reservations that are not checked in, helping to optimize space utilization in the Workplace Reservation Management application. |