sn_itom_opt_lic.include_unknown_categories Includes unknown CI categories in ITOM Optimization license counting when enabled. With the default setting of false, those categories are excluded from the count.
falseThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Determines whether unknown CI categories are included in ITOM Optimization license counting. |
|---|---|
| What area does it affect? | ITOM Optimization license counting |
| What does the default mean? | The default value is "false", which means this behavior is disabled by default. |
| When should you review it? | Review when unknown CI categories should be included in or excluded from ITOM Optimization license counts. |
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name | sn_itom_opt_lic.include_unknown_categories |
|---|---|
| Type | boolean |
| Application | Not stated |
| Default value | false |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/sys_script_include.do?sys_id=6a3b20b63b20330037556b4ee3efc46c
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