sn_major_inc_mgmt.com.snc.incident.mim.major_incident_creation This property determines how a major incident is created from a candidate. Admins can choose to promote the candidate to a major incident or create a new major incident, affecting incident management workflows.
promoteThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures whether a candidate is promoted to a major incident or if a new major incident is created from the candidate, linking them as a child incident. |
|---|---|
| What area does it affect? | Major Incident Management |
| What does the default mean? | The default value is "promote", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when configuring major incident workflows or adjusting incident management processes. |
Raw metadata from the property record.
| Property name | sn_major_inc_mgmt.com.snc.incident.mim.major_incident_creation |
|---|---|
| Sys ID | 3f2f9db80b2003005775aabcb4673a52 |
| Type | choice list |
| Application | Major Incident Management |
| Default value | promote |
| Description | <span style="font-weight:bold;font-size: larger">Major incident creation<br/></span> Determines how a major incident is created from a candidate.</br> Promote candidate to a major incident – The candidate is promoted to a major incident.</br> Create major incident from candidate – A new incident is created from a candidate as a major incident. The candidate is associated with the new incident as a child. |
| Updated | 2017-08-14 08:07:11 |
Official references and nearby text excerpts where this property appears.
sn_major_inc_mgmtOther properties in the same namespace.
sn_major_inc_mgmt.com.snc.major_incident.create.copy.attributes
It defines a list of attributes, such as short_description and impact, that are automatically copied from chil
sn_major_inc_mgmt.major_incident_management_group
This property defines the sys_id of the group that is automatically assigned to manage major incidents during
sn_major_inc_mgmt.pir_export_pdf_ui_page
This property defines the URL for the custom UI page associated with the post-incident report feature in Major
sn_major_inc_mgmt.sow_email_notification_redirect.mim
It configures whether major incident email notification links redirect to the SOW interface or the UI16 interf