SN System Properties Reference
Property reference

sn_major_inc_mgmt.major_incident_management_group

The property sn_major_inc_mgmt.major_incident_management_group specifies the group responsible for managing major incidents upon their proposal and promotion. Admins should review this setting to ensure that major incidents are assigned to the correct team for timely resolution.

Default
Not set
Type
string
Application
Major Incident Management

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property defines the sys_id of the group that is automatically assigned to manage major incidents during the promotion process.
What area does it affect? Major Incident Management
What does the default mean? No default value is documented in this property record.
When should you review it? Review this property when configuring major incident workflows or changing team responsibilities.

Out of the box property record

Raw metadata from the property record.

Property name sn_major_inc_mgmt.major_incident_management_group
Sys ID 1cc8b29853b01300d6fdddeeff7b127f
Type string
Application Major Incident Management
Default value Not set
Description The sys_id of the group for Major Incident assignment at the time of proposal and promotion
Updated 2025-09-03 20:57:30

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... Properties for Major Incident Management (continued) Property Description exported post incident report. Major Incident Management Group (sys_id) to whom the Major Incident should be re-assigned on promotion to 'Major Incident' (sn_major_inc_mgmt.major_incident_management_group) Auto-assign a major incident to different assignment groups based on the actions taken on the incidents and the conditions related to the assignment group. Default recipient location of emails for ...

More in sn_major_inc_mgmt

Other properties in the same namespace.

sn_major_inc_mgmt.com.snc.incident.mim.major_incident_creation It configures whether a candidate is promoted to a major incident or if a new major incident is created from t sn_major_inc_mgmt.com.snc.major_incident.create.copy.attributes It defines a list of attributes, such as short_description and impact, that are automatically copied from chil sn_major_inc_mgmt.pir_export_pdf_ui_page This property defines the URL for the custom UI page associated with the post-incident report feature in Major sn_major_inc_mgmt.sow_email_notification_redirect.mim It configures whether major incident email notification links redirect to the SOW interface or the UI16 interf

All 5 properties in sn_major_inc_mgmt →