Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
It configures whether major incident email notification links redirect to the SOW interface or the UI16 interface based on the property value. |
| What area does it affect? |
Major Incident Management |
| What does the default mean? |
The default value is "true", which means this behavior is enabled by default. |
| When should you review it? |
Review this property when configuring email notifications for major incidents or adjusting user interface preferences. |
Out of the box property record
Raw metadata from the property record.
| Property name |
sn_major_inc_mgmt.sow_email_notification_redirect.mim |
| Sys ID |
5f8aa7a345e01210f8775340bf5e145b |
| Type |
boolean |
| Application |
Major Incident Management |
| Default value |
true |
| Description |
If the property value is true, all the major incident management related notification links point to SOW otherwise they point to UI16. If value of the base property sow_email_notification_redirect is false, this property has no effect and will always redirect to UI16. |
| Updated |
2025-09-03 21:00:46 |
Sources
Official references and nearby text excerpts where this property appears.
Context preview
Snippet 1
... is set to true. Setting this property to true enables the email redirection behavior for all tables including major incident. • The Redirect SOW Email notification for Major Incident Management (sn_major_inc_mgmt.sow_email_notification_redirect.mim) property is set to true. • You have the sn_sow.sow_user role. Configure default user for auto-closing incidents Change the default user who last updated an incident to the user you ...
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