Property reference

sn_major_inc_mgmt.sow_email_notification_redirect.mim

This property determines the redirection of links in major incident management email notifications. When enabled, links will direct users to the SOW interface instead of the default UI16, which can enhance user experience during incident management.

Default
true
Type
boolean
Application
Major Incident Management

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It configures whether major incident email notification links redirect to the SOW interface or the UI16 interface based on the property value.
What area does it affect? Major Incident Management
What does the default mean? The default value is "true", which means this behavior is enabled by default.
When should you review it? Review this property when configuring email notifications for major incidents or adjusting user interface preferences.

Out of the box property record

Raw metadata from the property record.

Property name sn_major_inc_mgmt.sow_email_notification_redirect.mim
Sys ID 5f8aa7a345e01210f8775340bf5e145b
Type boolean
Application Major Incident Management
Default value true
Description If the property value is true, all the major incident management related notification links point to SOW otherwise they point to UI16. If value of the base property sow_email_notification_redirect is false, this property has no effect and will always redirect to UI16.
Updated 2025-09-03 21:00:46

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... is set to true. Setting this property to true enables the email redirection behavior for all tables including major incident. • The Redirect SOW Email notification for Major Incident Management (sn_major_inc_mgmt.sow_email_notification_redirect.mim) property is set to true. • You have the sn_sow.sow_user role. Configure default user for auto-closing incidents Change the default user who last updated an incident to the user you ...

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