SN System Properties Reference
Property reference

sn_now_teams.enable_va_approval_notification

The sn_now_teams.enable_va_approval_notification property enables Virtual Agent notifications for approval requests. Admins should ensure this property is set to true to facilitate timely communication regarding approval processes within the system.

Default
Not stated
Type
Not stated
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property activates notifications from the Virtual Agent specifically for approval requests, enhancing user awareness and response times.
What area does it affect? Virtual Agent notifications
What does the default mean? No default value is stated in the ServiceNow documentation.
When should you review it? Review this property after upgrading to ensure approval notifications are functioning correctly.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_now_teams.enable_va_approval_notification
Type Not stated
Application Not stated
Default value Not stated
Description Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context
Context preview Snippet 1
... 1. In the All menu, enter sys_properties.list. The System Properties table appears. 2. In the name column, search for *sn_now_teams. 3. For the following properties, set the value to true. ◦sn_now_teams.enable_va_approval_notification: This property enables Virtual Agent notifications for approvals. ◦sn_now_teams_it.enable_va_comment_notification: This property enables Virtual Agent notifications for comments. The default value of these properties is true. If you've upgraded from an ...