sn_task_recommend.max_return_tasks The sn_task_recommend.max_return_tasks property sets the maximum number of tasks that can be returned to the dispatcher during intelligent task recommendations. An admin would care about this setting to optimize task allocation and ensure efficient workload management.
5The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property defines the upper limit on the number of tasks returned by the intelligent task recommendation system, influencing task distribution to agents. |
|---|---|
| What area does it affect? | Intelligent Task Recommendations |
| What does the default mean? | The default value is "5", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review this property when adjusting task allocation strategies or optimizing dispatcher efficiency. |
Raw metadata from the property record.
| Property name | sn_task_recommend.max_return_tasks |
|---|---|
| Sys ID | 4ae550cbc76a2010c636edf4c1c2608c |
| Type | integer |
| Application | Intelligent Task Recommendations |
| Default value | 5 |
| Description | Maximum tasks to be returned |
| Updated | 2025-08-06 22:30:02 |
Official references and nearby text excerpts where this property appears.
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