SN System Properties Reference
Property reference

sn_vad_genai.com.glide.small_talk.closure.prompt_enabled

Enables a confirmation prompt when closure small talk is recognized. With the default value of false, users are asked to confirm before the conversation ends; setting it to true prevents that confirmation from appearing.

Default
false
Type
boolean
Application
Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? Controls whether a confirmation message appears when closure small talk is recognized, asking users to confirm before ending the conversation.
What area does it affect? Conversational interfaces and chat
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? When adjusting how users confirm conversation endings

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name sn_vad_genai.com.glide.small_talk.closure.prompt_enabled
Type boolean
Application Not stated
Default value false
Description Includes a confirmation message to end the conversation whenever closure small talk is recognized.

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Small talk in conversations ↗
Context preview Snippet 1
... exiting the conversation. The confirmation message asks, You'd like to end this topic. Is that right? with the Yes and No controls displayed. The confirmation message only appears if the sn_vad_genai.com.glide.small_talk.closure.prompt_enabled system property is switched to False. Closed conversations eventually move to the Closed chats. Prompt library The prompt library provides a centralized place to browse, save, and reuse prompt templates ...
Brazil docs Available system properties ↗
Context preview Snippet 2
... reports that have not run recently. It also deactivates report sources whose reports have not run recently. • Type: Integer • Default value: 180 • Location: System Property [sys_properties] table sn_vad_genai.com.glide.small_talk.closure.prompt_enabled Includes a confirmation message to end the conversation whenever closure small talk is recognized. • Type: true | false • Default value: false • Location: System Property [sys_properties] table subscription.custom_table.enforce_entitlement ...
Additional source link Another external reference for this property
Open reference

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