Namespace
sn_major_inc_mgmt
5 ServiceNow system properties in this namespace, with what each one does.
sn_major_inc_mgmt.com.snc.incident.mim.major_incident_creation |
It configures whether a candidate is promoted to a major incident or if a new major incident is created from the candidate, linking them as a child incident. |
sn_major_inc_mgmt.com.snc.major_incident.create.copy.attributes |
It defines a list of attributes, such as short_description and impact, that are automatically copied from child Incidents to Major Incidents during their creation. |
sn_major_inc_mgmt.major_incident_management_group |
This property defines the sys_id of the group that is automatically assigned to manage major incidents during the promotion process. |
sn_major_inc_mgmt.pir_export_pdf_ui_page |
This property defines the URL for the custom UI page associated with the post-incident report feature in Major Incident Management. |
sn_major_inc_mgmt.sow_email_notification_redirect.mim |
It configures whether major incident email notification links redirect to the SOW interface or the UI16 interface based on the property value. |