Property reference

com.glide.cs.autopilot.agent_error_msg

The com.glide.cs.autopilot.agent_error_msg property defines the system message displayed to agents when an autopilot topic encounters an error and is terminated. Admins should review this message to ensure it provides clear guidance for agents during error situations.

Default
The autopilot topic contains one or more errors. Autopilot has now ended.
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the error message shown to agents when an autopilot topic fails, helping them understand the issue.
What area does it affect? Autopilot error messaging
What does the default mean? The default value is "The autopilot topic contains one or more errors. Autopilot has now ended.", which is the baseline setting used unless it is changed.
When should you review it? Review this property when customizing agent notifications or troubleshooting autopilot issues.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.autopilot.agent_error_msg
Sys ID 4198586cc3432010db1d0cf6bb40ddeb
Type string
Application Global
Default value The autopilot topic contains one or more errors. Autopilot has now ended.
Description System message visible only to the agent indicating an autopilot topic is in error state and terminated.
Updated 2021-03-18 21:34:11

Sources

Official references and nearby text excerpts where this property appears.

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