com.glide.cs.chat_agent_entered_message Sets the message shown when a live agent accepts an incoming chat request. The default, “{0} has joined.”, inserts the agent’s name so requestors can see who entered the conversation.
{0} has joined.The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | It configures the message shown to users when a live agent accepts a chat request. |
|---|---|
| What area does it affect? | Chat functionality |
| What does the default mean? | The default value is "{0} has joined.", which is the baseline setting used unless it is changed. |
| When should you review it? | Review this property when adjusting chat notifications or improving user engagement. |
Raw metadata from the property record.
| Property name | com.glide.cs.chat_agent_entered_message |
|---|---|
| Sys ID | 5fbeb7aec3333010634cdb450a40dd63 |
| Type | string |
| Application | Global |
| Default value | {0} has joined. |
| Description | Displays name of the live agent that enters chat when they accept the incoming request from the requestor. |
| Updated | 2024-05-25 03:49:18 |
Official references and nearby text excerpts where this property appears.
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