SN System Properties Reference
Property reference

com.glide.cs.general.retry_question_message

Sets the general message shown when a conversational interaction asks the user to answer again. By default, users see “Sorry, I didn't get that. Could you help me by answering this?” as the retry prompt.

Default
Sorry, I didn't get that. Could you help me by answering this?
Type
string
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the default message shown to users when their input is not recognized by the system.
What area does it affect? User Interaction
What does the default mean? The default value is "Sorry, I didn't get that. Could you help me by answering this?", which is the baseline setting used unless it is changed.
When should you review it? Review this property when customizing user prompts or improving user experience.

Out of the box property record

Raw metadata from the property record.

Property name com.glide.cs.general.retry_question_message
Sys ID e0c5336a3b2033009cbbcea234efc483
Type string
Application Global
Default value Sorry, I didn't get that. Could you help me by answering this?
Description General Retry Question Message
Updated 2024-05-25 03:39:11

Sources

Official references and nearby text excerpts where this property appears.

More in com.glide

Other properties in the same namespace.

com.glide.cs.general.multi_file_upload_failed_for_msg It specifies the error message shown to users when the system fails to upload multiple files. com.glide.cs.general.multi_file_upload_max_count_exceed_msg It specifies the error message shown when the number of uploaded files exceeds the limit set by the com.glide. com.glide.cs.general.retry_filtered_list_message This property sets the retry message shown to users when their input matches more than one item in a list, hel com.glide.cs.general.retry_max_char_limit_exceeded_message It sets the error message shown to users when their input exceeds the allowed character limit, helping guide t com.glide.cs.general.snap_scan_failed It specifies the message displayed to users when their uploaded file fails the SNAP virus scan. com.glide.cs.general.snap_scan_timed_out It configures the timeout error message displayed to requesters when a SNAP scan does not complete successfull com.glide.cs.general.support_email This property configures the email address used for general support communications within the ServiceNow platf com.glide.cs.general.support_hours This property specifies the operational hours for support services, impacting when users can expect responses.

All 838 properties in com.glide →