com.glide.cs.nlu.keywords.enabled Enables Virtual Agent to search for a topic by keywords when NLU predicts no matching topics for an utterance. With the default value of true, keyword search provides a fallback when NLU finds no topic.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property enables keyword-based topic searches in the Virtual Agent when NLU predictions do not yield any results. |
|---|---|
| What area does it affect? | Virtual Agent functionality |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring NLU settings or troubleshooting topic detection issues. |
Raw metadata from the property record.
| Property name | com.glide.cs.nlu.keywords.enabled |
|---|---|
| Sys ID | f66b06bec7574010fd68220eb4c260b1 |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | If NLU prediction does not return any topics for a VA chat utterance, VA will try to find a topic using a keywords search if this is set to true. |
| Updated | 2024-05-25 04:31:18 |
Official references and nearby text excerpts where this property appears.
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