com.glide.quickactions.maxresults.agent_transfer Limits how many available agents appear in the “Available Agents” quick action when a record is assigned to the current user. The default limit is five, so increasing or lowering it changes how many agents are shown.
5The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | Sets the maximum number of available agents shown in the “Available Agents” quick action when a record is assigned to the current user; the default is five. |
|---|---|
| What area does it affect? | Quick Actions |
| What does the default mean? | The default value is "5", which sets the baseline numeric behavior for this property. |
| When should you review it? | Review when you need to change how many available agents appear in the quick action. |
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name | com.glide.quickactions.maxresults.agent_transfer |
|---|---|
| Type | integer |
| Application | Not stated |
| Default value | 5 |
| Description | Not stated |
Official references and nearby text excerpts where this property appears.
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
/quickactions_param.do?sys_id=35994fc03b132300a0bd8cd834efc41e
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