Key questions about this property
The answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? |
Sets the maximum number of queues shown in the Available Queues quick action for the record's assigned user. |
| What area does it affect? |
Quick Actions queue transfer |
| What does the default mean? |
The default value is "5", which sets the baseline numeric behavior for this property. |
| When should you review it? |
Review when the number of queue choices in the quick action needs to change. |
Property record
No out of the box record exists. ServiceNow scripts read this property and use the default value shown until you create it.
| Property name |
com.glide.quickactions.maxresults.queue_transfer |
| Type |
integer |
| Application |
Not stated |
| Default value |
5 |
| Description |
Not stated |
Sources
Official references and nearby text excerpts where this property appears.
Used in
Out of the box artefacts that read this property. Append the path to your instance URL to open the record and see how the value is used.
Quick Actions Parameter: Available Queues
This setting limits how many available queues appear in the “Available Queues” quick action for the record’s assigned user; admins can change that limit. If unset, the limit defaults to 5.
/quickactions_param.do?sys_id=71fbe0e00f132300d95aff5eef767ea2
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