Property reference

com.snc.iam.reset_timer_on_snooze

The com.snc.iam.reset_timer_on_snooze property determines whether the timer resets when a user snoozes overdue Incident Communication Tasks. Setting this property to true ensures that the timer starts fresh instead of adding the snooze duration to the existing time.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property configures the behavior of the timer for overdue Incident Communication Tasks when snoozed, affecting how overdue notifications are managed.
What area does it affect? Incident Communication Tasks
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when adjusting notification behaviors for overdue tasks or during incident management process updates.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.iam.reset_timer_on_snooze
Sys ID dc2ced5aa3050210ebb11e3f26fcda10
Type boolean
Application Global
Default value false
Description Reset Timer on snooze instead of incrementing by duration for overdue Incident Communication Tasks.
Updated 2024-03-22 03:54:56

Sources

Official references and nearby text excerpts where this property appears.

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