Property reference

com.snc.incident.incident_alert.closure

The property com.snc.incident.incident_alert.closure closes open Incident Communication Plans when an Incident is closed or canceled. Admins should consider enabling this property to ensure that related communication plans are appropriately managed alongside incident resolution.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? It automatically closes any open Incident Communication Plans when the associated Incident is closed or canceled, streamlining incident management.
What area does it affect? Incident Communication Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring incident management processes or adjusting communication protocols.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.incident.incident_alert.closure
Sys ID 5aefbb67871b030055c9d61e36cb0bc6
Type boolean
Application Global
Default value false
Description Close open Incident Communication Plans when Incident is closed or canceled.
Updated 2018-05-21 04:15:34

Sources

Official references and nearby text excerpts where this property appears.

Documentation excerpt View supporting context
Context preview Snippet 1
... names, and logos may be trademarks of the respective companies with which they are associated. 2397 • The Close open Incident Communication Plans when Incident is closed or canceled property (com.snc.incident.incident_alert.closure) is responsible for the following action: ◦When incident is closed, any open Incident Communication Plan is closed. ◦When an incident is canceled, any open Incident Communication Plan is canceled. • ...

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