SN System Properties Reference
Property reference

com.snc.incident.populate_business_application

Enables population of the Business Applications related list for incidents during impacted-service refreshes. With the default value of false, this property does not populate that list; enabling it adds business applications identified through affected configuration items.

Default
false
Type
boolean
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property controls whether the Business Application related list is automatically populated for incidents in the system.
What area does it affect? Incident Management
What does the default mean? The default value is "false", which means this behavior is disabled by default.
When should you review it? Review this property when configuring incident tracking features or enhancing application visibility.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.incident.populate_business_application
Sys ID 2621eabc235310101488dc1756bf65e8
Type boolean
Application Global
Default value false
Description Populate the Business Application related list for incidents
Updated 2024-05-25 04:37:41

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Refresh impacted services and CIs for incident ↗
Context preview Snippet 1
... via events. When enabled the refresh will be executed in the background and the user will be notified on completion. (com.snc.incident.refresh_impacted.event) • Populate the Business Application related list for incidents (com.snc.incident.populate_business_application) • Populate the Service Offering related list for incidents (com.snc.incident.populate_service_offering) • Populate the Refresh impacted services has been initiated message that is displayed on the UI when the Refresh impacted ...
Additional source link Another external reference for this property
Open reference

More in com.snc

Other properties in the same namespace.

com.snc.incident.incident_alert.closure It automatically closes any open Incident Communication Plans when the associated Incident is closed or cancel com.snc.incident.incident_task.closure It configures the system to close related Incident Tasks upon the closure or cancellation of an Incident, main com.snc.incident.link_to_task.problem It configures the ability to add incidents to a problem record through a UI action, enhancing incident managem com.snc.incident.ot_incident_task.closure It updates the state of open OT incident tasks to Closed Incomplete or Closed Skipped based on the closure or com.snc.incident.populate_service_offering This property determines whether the Service Offering related list is displayed for incidents, impacting how i com.snc.incident.refresh_impacted.event This property controls whether the impacted CIs/Services related list refresh occurs in the background, notify com.snc.incident.refresh_impacted.include_affected_cis It enables the population of impacted services in incident management based on affected CIs, provided that bus com.snc.incident.strike.count It specifies how many times the system will attempt to reach a caller before automatically resolving the incid

All 602 properties in com.snc →