Property reference

`com.snc.incident.ot_incident_task.closure`

The com.snc.incident.ot_incident_task.closure property automatically closes open incident tasks when the associated OT incident is closed or canceled. This ensures that task statuses are accurately reflected, which is crucial for maintaining workflow integrity and communication among stakeholders.

Default: Not stated
Type: Not stated
Application: Not stated

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do?	It updates the state of open OT incident tasks to Closed Incomplete or Closed Skipped based on the closure or cancellation of the related OT incident.
What area does it affect?	Operational Technology incidents
What does the default mean?	No default value is stated in the ServiceNow documentation.
When should you review it?	Review this property when configuring incident management workflows or troubleshooting task closure issues.

Property record

Facts stated in the ServiceNow documentation. No out of the box record has been read from an instance yet.

Property name	`com.snc.incident.ot_incident_task.closure`
Type	Not stated
Application	Not stated
Default value	Not stated
Description	Not stated

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs View supporting context

Context preview Snippet 1

... and request work from other stakeholders. An OT incident and its tasks are synchronized so that the state of the incident tasks change depending on the state of incident. The com.snc.incident.ot_incident_task.closure property closes open incident tasks when the related incident is closed or canceled. This property is responsible for different actions that take place on OT incident tasks based on the ...

More in `com.snc`

Other properties in the same namespace.

com.snc.incident.create_knowledge.multistate.enable This property configures which incident states allow users to create knowledge articles, enhancing knowledge m com.snc.incident.incident_alert.closure It automatically closes any open Incident Communication Plans when the associated Incident is closed or cancel com.snc.incident.incident_task.closure It configures the system to close related Incident Tasks upon the closure or cancellation of an Incident, main com.snc.incident.link_to_task.problem It configures the ability to add incidents to a problem record through a UI action, enhancing incident managem com.snc.incident.populate_business_application This property controls whether the Business Application related list is automatically populated for incidents com.snc.incident.populate_service_offering This property determines whether the Service Offering related list is displayed for incidents, impacting how i com.snc.incident.refresh_impacted.event This property controls whether the impacted CIs/Services related list refresh occurs in the background, notify com.snc.incident.refresh_impacted.include_affected_cis It enables the population of impacted services in incident management based on affected CIs, provided that bus

All 593 properties in com.snc →