com.snc.problem.create_from_interaction.save The com.snc.problem.create_from_interaction.save property enables the creation of saved problems from interactions. Admins should be aware of this setting as it affects how problems are logged and managed within the system.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines whether problems can be automatically saved when created from user interactions, influencing problem management efficiency. |
|---|---|
| What area does it affect? | Problem Management |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring problem management workflows or troubleshooting issue logging. |
Raw metadata from the property record.
| Property name | com.snc.problem.create_from_interaction.save |
|---|---|
| Sys ID | 97f0080a53833010f073ddeeff7b128e |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | Create saved problem |
| Updated | 2024-05-25 03:55:37 |
Official references and nearby text excerpts where this property appears.
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