SN System Properties Reference
Property reference

com.snc.sla.calculation.percentage

Sets the elapsed-percentage threshold at which scheduled jobs stop recalculating Task SLA time values. At the default of 1000%, calculations stop after an SLA exceeds its target by that factor; 0 stops all calculations, while a blank value allows all Task SLAs to be calculated.

Default
1000
Type
integer
Application
Global

Key questions about this property

The answers below summarize the purpose, scope, default effect, and review scenarios for this property.

What does it do? This property sets the threshold percentage for stopping regular updates of Task SLA time values by scheduled jobs, helping to manage performance and data accuracy.
What area does it affect? Task SLA management
What does the default mean? The default value is "1000", which sets the baseline numeric behavior for this property.
When should you review it? Review this property when adjusting SLA calculations or managing performance for long overdue records.

Out of the box property record

Raw metadata from the property record.

Property name com.snc.sla.calculation.percentage
Sys ID c4b5e6770a0a0ba812edf05bf43c0e1a
Type integer
Application Global
Default value 1000
Description <span style="font-weight:bold;font-size: larger">Percentage at which scheduled jobs stop refreshing Task SLA timings<br/></span> Maximum 'Actual elapsed percentage' value after which the 'SLA - update calculations' scheduled jobs will stop regularly calculating a Task SLA's time values.<br/> This is typically used to prevent 'long since breached' records from being unnecessarily updated.<br/> Default is 1000. Set to 0 to stop all calculations and leave blank to enable calculation of all task SLAs.
Updated 2024-05-25 05:09:19

Sources

Official references and nearby text excerpts where this property appears.

Brazil docs Configure Service Level Agreement (SLA) properties ↗
Context preview Snippet 1
... can manage the SLA engine using SLA engine properties. Navigate to Service Level Management > Properties > SLA Engine to view SLA engine properties. SLA Engine Properties Property name Description com.snc.sla.calculation.percentage Maximum 'Actual elapsed percenta which the 'SLA - update calculation job will stop regularly calculating th time values. This is used to prevent breached' records from being unne updated. Setting ...
Additional source link Another external reference for this property
Open reference

More in com.snc

Other properties in the same namespace.

com.snc.sla.always_populate_business_fields It controls whether business fields are filled with actual values or left empty when a Task SLA lacks a schedu com.snc.sla.breakdown_processor.log This property configures the logging verbosity for the SLABreakdownProcessor, allowing for adjustments based o com.snc.sla.calculate_planned_end_time_after_breach It configures whether the breach time for Task SLAs is modified after a breach, based on any pause time that h com.snc.sla.calculation.always_run_relative_duration_script This property, when set to true, forces the relative duration script to execute for every calculation of a Tas com.snc.sla.calculation.use_time_left This property configures the SLA breach determination method, allowing the use of the Business time left field com.snc.sla.calculatorng.log This property configures the logging level for SLACalculatorNG, allowing for different levels of log detail ba com.snc.sla.compatibility.breach This property configures whether a Task SLA's stage is set to breached when the breach time is exceeded, align com.snc.sla.condition.case_sensitive This property configures the SLA engine to perform either case-sensitive or case-insensitive matching for cond

All 602 properties in com.snc →