glide.awa.openframe.dial_on_accept Enables automatic dialing for outgoing phone work items when they are accepted. With the default value of true, accepting a work item starts dialing its number; setting it to false prevents automatic dialing.
trueThe answers below summarize the purpose, scope, default effect, and review scenarios for this property.
| What does it do? | This property determines whether phone numbers are dialed automatically upon accepting outgoing work items. |
|---|---|
| What area does it affect? | Outgoing phone conversations |
| What does the default mean? | The default value is "true", which means this behavior is enabled by default. |
| When should you review it? | Review this property when configuring call handling processes or adjusting workflow preferences. |
Raw metadata from the property record.
| Property name | glide.awa.openframe.dial_on_accept |
|---|---|
| Sys ID | 93596076730301104a905ee515f6a72e |
| Type | boolean |
| Application | Global |
| Default value | true |
| Description | For work items representing outgoing phone conversations, set true if the number should be dialed automatically on work item acceptance. |
| Updated | 2022-04-28 12:54:39 |
Official references and nearby text excerpts where this property appears.
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